2.0
9 Aug 2023
Recommend
CEO approval
Business outlook
Pros
- Lots of great, talented co-workers - Excellent lunch offerings
Cons
Over a short period of time, the CEO has completely transformed the atmosphere at Intercom from open and welcoming of different opinions, to tense, fearful, and intolerant. He's frequently said that anyone who's not visibly excited about every element of his plan is welcome to work elsewhere, and I'd guess that lots of people are waiting for a better job market to do just that. There's no room for input or feedback and in fact he's said that taking employee feedback is a sign of weak leadership (unless it's just from the highest performers). There's a lot of ineffective management at all levels. Happens everywhere but it's very noticeable at intercom right now.