JD Group Reviews

3.1

44% would recommend to a friend

(4,465 total reviews)

Régis Schultz

50% approve of CEO

37% positive business outlook

JD Group has an employee rating of 3.1 out of 5 stars, based on 4,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
1 Jul 2026

Toxic, avoid.

Recommend
CEO approval
Business outlook

Pros

Looks good on your CV.

Cons

Leadership fails to recognize the immense effort and skill within its workforce. Instead of supporting staff, senior management frequently uses structural gaps to pick apart your judgment and weaponize workloads. Respect and structured communication are virtually non-existent. Nepotism, cronyism, and intense internal politics drive the culture. Employees are often advanced through favoritism and sycophancy, which has destructive impacts on both company standards and reputation. Projects are chronically underfunded and poorly managed. When employees step up to cover these gaps, they face backlash for overstepping the mark rather than recognition. Meanwhile, senior staff are rarely held accountable for low standards of execution, forcing lower-level employees to take on extra, uncompensated work to get it across the line. Hard work and extra graft count for nothing. Upward trajectories are constantly reset by internal politics, and management frequently takes credit for your efforts to secure their own opportunities. It is a tumultuous and toxic environment that took its toll on my health, trust, and career outlook. If you take a role here, proceed with absolute caution: clock in, clock out, and manage your boundaries. The company frequently uses redundancy as a tactic to keep overheads low, resulting in a high staff turnover. Salary increases are also a myth. This billion-pound company claims there is no budget for compensation, yet are opening new stores across the globe every other week. It is possibly one of the most baffling and out-of-touch places to work in the retail sector.

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Glassdoor has 5,500 JD Group reviews submitted anonymously by JD Group employees. Read employee reviews and ratings on Glassdoor to decide if JD Group is right for you.