Jollibee Reviews

3.7

67% would recommend to a friend

(1,653 total reviews)
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Tony Tan Caktiong

87% approve of CEO

63% positive business outlook

Jollibee has an employee rating of 3.7 out of 5 stars, based on 1,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jollibee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
16 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The food is decent and employees are provided benefits.

Cons

The work is anything but jolly. Employee turnover is high due to a tense work environment. The shift/branch managers are non-supportive and have been reported to the higher management on several occasions.

1.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

You can earn good if you are willing to work continuously. Crew members and leaders are helpful.

Cons

So many, forget that an employee has a life. Don't rotate stations so that you can be assigned a difficult one always. Make you work so hard for minimum wage. Keep assigning closing and next day opening even after knowing it is illegal. The higher-ups run it very poorly.

4.0
6 Jan 2026

Crew Leader role

Recommend
CEO approval
Business outlook

Pros

- everyone is friendly - management really helpful

Cons

- very long hours standing - some time little misunderstanding sometimes with other crews due to station confusion

Viewing 1 - 3 of 1,653 Reviews

Glassdoor has 1,964 Jollibee reviews submitted anonymously by Jollibee employees. Read employee reviews and ratings on Glassdoor to decide if Jollibee is right for you.