KERB Reviews

4.4

87% would recommend to a friend

(39 total reviews)

Simon Mitchell

100% approve of CEO

76% positive business outlook

KERB has an employee rating of 4.4 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KERB employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

39 reviews
4.0
2 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- great benefits - family style team - training budget to be spent on courses you’re interested in. Great for expanding skills - trader community can be lovely and the KERB vault is invaluable

Cons

- a few characters that have their own agenda and can make peoples lives a bit miserable - progression is VERY slow. Don’t expect to get a pay rise very often or be paid industry standard!! - a lot of carrot dangling for promised promotions and not much follow through - very poor handling of furloughing staff during the pandemic. The company got rid of everyone (people that actually do the work) and kept the senior management, the most highly paid people! Then were surprised that they didn’t know how things worked... - Redundancies, firing people, HR issues etc were often informally talked about at the pub with other members of the company, before the issue had been resolved with the person in question. Don’t be surprised when people get upset about it! The family element can sometimes be difficult with setting boundaries. - you’ll get sucked in and it’s great and fun, but sometimes there’s an unspoken expectation that unless you’re working all the hours under the sun, you’re not dedicated enough

2.0
29 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- Wider trader community is incredible to work within. So many wonderful business entrepreneurs to work with and learn from. Working with them the best part of the role. - Training options are a bonus - budget given to individuals that they can spend as they see useful (within reason) so can help your personal growth. - Team trips are a nice bonus (although after a while actual bonuses would have been preferred) - Food and drinks - thanks to the traders you will get to be around and try the best food London has to offer. - London based fun company teams so if you like socialising a lot it’s great place to work. The people can make or break a company.

Cons

- Consistently understaffed. Multiple meetings over staffing and work load capacities with senior management and CEO with minimal improvements across the years. Only frank conversation with CEO about potential quitting ever slightly improved the situation. - As within any events role there are long hours but there was insufficient compensation for these - with no overtime payment or sufficient time off in lieu policies. Time off offered was not in line with hours worked and impossible to use when company is understaffed. - Company values can often be used as a way to make you believe you should be grateful to work there whilst being underpaid and overworked. Most definitely used whilst on furloughed to make you feel you still should be doing some work because you were privileged to still have a role. If you aren’t working all hours possible you aren’t dedicated enough to the team. (Running joke of “I’ll get that to you at the end of the day… my end of the day is midnight tonight”) - Payrise request rarely considered or given. Always with the promise of better next time that never materialised. Seen company wide from assistant to senior level. - Sales team ever doesn’t offer commission structure. Meaning it doesn’t matter how good you are at your sales job there is no finance reward for you personally but huge financial gains for the company. - Redundancies due to covid handled very badly. Staff made redundant post furlough whilst there were still job opportunities within the company based on the events that did go ahead within the next month. Instead these staff offered low paid hourly work post furlough once complaints had been made to HR. Also promised to be offered roles back once through the pandemic instead roles posted to LinkedIn and previous staff never contacted. - HR doesn’t feel very confidential often personal relationships within the company are privvy to any and all HR issues brought to them.

4.0
6 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Amazing hard working team, lovely inclusive culture, good diversity, decent pay and has good potential career progression (although limited spaces). Shout out to Simon, the CEO, gets involved and takes his time to get to know you, which is rare for a company this size. Everyone in senior management is amazing, everyone in the head office is amazing. You get statutory breaks, and the food from the vendors there are great.

Cons

Management on site is not the best, I understand they work very hard and try to take care of the staff as best they can, but it really shows that you have an issue at a specific site when half of the bar team, including bartenders, all head bartenders and the bar supervisors all leave at around the same time either to go to another Kerb site or leave the company completely. The structure between the head office and locations are blurry, the location want to do their own thing, but head office doesn’t necessarily want that (at least that’s the vibe I got). So everything takes ages to go through. Communication from the site managers to the teams isn’t the best and can get passive aggressive in tone.

Viewing 1 - 3 of 39 Reviews

Glassdoor has 43 KERB reviews submitted anonymously by KERB employees. Read employee reviews and ratings on Glassdoor to decide if KERB is right for you.