KnowBe4 Reviews

3.5

61% would recommend to a friend

(1,476 total reviews)
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Bryan Palma

52% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
21 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Great salary, bonus, support to learn new knowledge/skills. The work isn't difficult, not by far. It's just remembering where to click and what language the CEO wants you to use with customers.

Cons

In the UK at least, it's a remote company. The Leeds office doesn't exist yet (I left in April and it was slated for September) and the opening was pyt back int the short time I was there (apparently this has been the case for two years). The York office is open one day a week. For many people this is fine, but they weren't upfront with me when I joined about the (apparently organisation wide policy which pushes home working), which left a sour taste in my mouth. It's a "Yay! It's Monday!" type of place. Which means you have to "make it a great day" every day. They really don't want to hear about anything that's not groovy, man (as if being real that you've had a bad day will make it a toxic environment). No, it's good vibes all the way - at least on the outside with that fake smile. Finally, you should know I got fired during my probation, so you can decide if this is sour grapes or not. I was given no notice, no feedback to work on anything, and what's more... I was contacted by someone else just a few weeks after who was also fired in the same way. So don't expect them to have an adult conversation with you . On the other hand, if you are an expert mind reader, this may be the place for you.

3.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The wider business and senior leadership are fantastic, nothing but great things to say about them. Senior leadership (VP/Director+) genuinely care and it shows. Technical teams getting part of the sales/commission bonus is nothing short of incredible, Working time was very flexible. Wider business was very friendly.

Cons

Inexperienced and emotionally immature middle management fostered a culture of 'Just get it done because that's what my leadership said, don't speak back to me'. They have no interest in making impactful change or improvements to the day-to-day life of engineers at the coal face. They only exist to parrot the KPIs from on high. Tasks turned into a metrics driven top-down approach, people would rather play it safe politically instead of question bad practices and short sighted decisions. During my tenure, I saw 0 promotions within my team, but had 4 different line managers. Too much onus on KPIs and metrics forces boots on the ground to spend time on box ticking exercises such as mandatory weekly training on basic HR principles and disincentives driving meaningful change. As one of only two senior engineers left in the team, I was on-call every other week from October to April despite weekly feedback that this wasn't sustainable and had a detrimental effect on my sleep and work/life balance.

1.0
24 Jun 2021
Recommend
CEO approval
Business outlook

Pros

the product isnt too bad

Cons

where do i start? below market pay, horrible attitude from the US, modern day sweatshop no benefits

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KnowBe4 Response
4y
Hello and thank you for your review. While we feel KnowBe4 offers tons of competitive benefits and huge earnings potential, we would like to hear more from you about why you feel that is not the case. As a current employee, we would appreciate it if you could provide us with some additional feedback through Employee Relations or the online, anonymous employee suggestion box. We value transparent feedback and can use this to help improve KnowBe4 more in the future.
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Glassdoor has 1,565 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.