Kooth Reviews

3.4

57% would recommend to a friend

(207 total reviews)
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Kate Newhouse

65% approve of CEO

53% positive business outlook

Kooth has an employee rating of 3.4 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kooth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

207 reviews
5.0
15 Jan 2026

Really cares about their staff

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A genuinely caring team culture, where staff truly support one another. Exceptionally supportive management and leadership; I have never worked for an organisation that invests so much time, care, and effort into supporting its staff. A highly visible and approachable leadership team. Flexible working arrangements that support a healthy work life balance. I feel listened to, valued, and confident that my opinions are taken seriously and considered. I enjoy the fast-paced nature of Kooth, no 2 days are are ever the same.

Cons

The pension scheme could be better

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Kooth Response
5mo
Thank you for taking the time to share such a thoughtful review and for being part of Kooth for so many years. We’re really glad to hear that our culture, leadership, and flexible ways of working have supported your experience and helped you feel valued and heard. Creating a caring, supportive environment where people can thrive is something we’re deeply committed to as we grow. We also appreciate your honest feedback on benefits—it’s important input as we continue to evolve how we support our team. Thank you again for your contributions and for being part of the Kooth community.
5.0
14 Dec 2025

Good

Recommend
CEO approval
Business outlook

Pros

All in all good to work for

Cons

None that I can think of. Tricky sometimes not having face to face clients.

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Kooth Response
6mo
Thank you for taking the time to share your experience and for your long-term commitment to Kooth. We’re really pleased to hear that you’ve found Kooth a good place to work and that you’d recommend us to others. We also appreciate your honest reflection on the challenges that can come with remote and digital delivery, particularly around face-to-face connection. Supporting meaningful relationships with young people is central to our work, and feedback like this helps us continue to think carefully about how we balance flexibility with connection. Thank you for the important work you do every day to support children and young people, and for being part of the Kooth community.
5.0
3 Nov 2025

Great company to work

Recommend
CEO approval
Business outlook

Pros

A company that genuinely cares about it's employees and has a great overall mission

Cons

It's a high stress role due to client demands

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Kooth Response
7mo
Thank you so much for taking the time to share your experience. It means a lot to hear that you feel supported, connected to our mission, and part of a team that genuinely cares. We also understand your point about the role being high stress at times. Supporting clients in complex environments can be demanding, and we are continually working to create more balance through clearer priorities, better resourcing, and making space to pause and reflect rather than always push forward. We are grateful for everything you do to live our values and support our mission. Thank you for being part of Kooth and for helping us grow and improve.
Viewing 1 - 3 of 207 Reviews

Glassdoor has 215 Kooth reviews submitted anonymously by Kooth employees. Read employee reviews and ratings on Glassdoor to decide if Kooth is right for you.