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LEGOLAND Reviews

Updated 16 October 2017
238 reviews

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3.1
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Nick Varney
40 Ratings

238 Employee Reviews

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Pros
  • great atmosphere free tickets to park (in 30 reviews)

  • I worked here for the summer last year and it gave you a lot of hours (in 9 reviews)

Cons
  • long hours, made us go dumpster diving for plastic bowls guests threw away if there were not enough by the end of closing (in 20 reviews)

  • low pay, long hours, no room for growth, seasonal, no home life (in 14 reviews)

More Pros and Cons

  1. "Was an enjoyable place to work."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at LEGOLAND part-time

    Pros

    Very nice atmosphere. Enjoyable colleagues.

    Cons

    The hours are quite long. The facilities for staff could be better.


  2. "It was alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LEGOLAND full-time

    Pros

    The pay was good, the other people in my role were great as we were all kinda the same age.

    Cons

    The managers overwork you to their advantage; i.e; cleaning the machine times after they refill their drink 3 times. Unorganised; was told when I was about to leave that I was on front of house duty.

    Advice to Management

    Organise duties better and ensure mangers do not work to their advantage rather than the restaurants.


  3. "Admissions Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LEGOLAND part-time

    Pros

    Good social acitivites for staff

    Cons

    Unsociable hours, sometimes worked beyond the legal time without a break


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "LEGOLAND F & B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Assistant in Windsor, South West England, England
    Former Employee - Food and Beverage Assistant in Windsor, South West England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LEGOLAND (Less than a year)

    Pros

    good people to work with

    Cons

    dont choose food and beverage as a department !

    Advice to Management

    you need to have an end time to the shift not just a start time


  6. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LEGOLAND full-time (More than a year)

    Pros

    Big company big name.
    Few benefits are ok like free entry to attractions.

    Cons

    Extra long working hours.
    Line manager bad / ruthless behavior
    No breaks
    No worklife balance
    You have to work extra for other Incompetent staff.

    Advice to Management

    People leave the jobs because of incompetent and bad managers.


  7. "Not awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at LEGOLAND full-time

    Pros

    Pros:

    -Excellent staff benefits
    -In general good staff ethos, staff are helpful and friendly towards guests
    -Good standards of safety and high quality staff resources (radios, uniform, pamphlets, landyards, pop badges etc)
    -Nice environment

    Cons

    -Apalling value for money attraction; get the feeling you're conning people
    -No one can be bothered to improve anything
    -vast majority of staff are tired, incapable, gossipy and unenthusiastic; the Merlin way is an excellent principle but its ideas aren't being upheld by staff and its used as a joke amongst senior staff who know it because they have to
    -not a lot of fun to be had and very cliquey, some departments like being back at school
    -Atrocious public transport links
    -big divide between upper and lower staff

    Advice to Management

    It would be great to see playground drama and insecurities left behind in a company that is supposed to be focused on fun for all. I would like an example to be set for new entrants by Team Leaders on attitude and enthusiasm, and only highly motivated and suitable candidates to be selected for new positions. If Merlin are trying to compete with Disney, they won't stand a chance if their employees are of the opinion that it doesn't matter how well they do their job because no one cares anyway. Also, the food on sale is a joke and embarrasses me. Low quality AND overpriced? You can't do both and expect it to really be appreciated. In general the resort is beloved by a huge number of people but it still falls short of my expectations as an attraction by the worlds second leading entertainment provider. Showcase your standards because surely they are better than this?


  8. "Simple but exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rides and Attractions Host in Windsor, South West England, England
    Former Employee - Rides and Attractions Host in Windsor, South West England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LEGOLAND (More than a year)

    Pros

    Easy interview process, able to work as many shifts as you want and can be fun (depending on which ride you work on!). The Merlin passes to other attractions are great!

    Cons

    When its busy (and hot) it can be so exhausting and repetitive but not bad for part time..


  9. "LOVING EVERY MINUTE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Rides & Attractions Assistant in Windsor, South East England, England
    Current Employee - Rides & Attractions Assistant in Windsor, South East England, England
    Recommends
    Approves of CEO

    I have been working at LEGOLAND part-time (Less than a year)

    Pros

    Very friendly staff and colleagues. Good pay. Great working environment. Get to meet plenty of people. Good exercise walking up that hill! (Legoland Windsor).

    Cons

    Team Leaders have a bit of habit of being a bit disorganised with where to send you or with feedback through e-mails. Canteen and locker room facilities are a bit drab (okay, just imagine being back at school).

    Advice to Management

    Get rid of the flowcharts in the Code Of Safe Working Practice (CoSWP) training books, and replace them with blocks of text. They're easier to revise and remember during training.


  10. "worked like a dog, don't work there if you're over 18"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Hotel in Windsor, South West England, England
    Former Employee - Food and Beverage Hotel in Windsor, South West England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LEGOLAND full-time (Less than a year)

    Pros

    - You can get the hours because of lazy staff, so if a hard working attitude is your thing, you'll be fine
    - Some fantastic team leaders who can make working there an absolute joy

    Cons

    - Staff are sometimes too young, 16-17 and will turn anything into drama
    - Staff are often lazy and bicker
    - Staff lack manners

    Advice to Management

    More communication between the hierarchy on ways to improve.
    Take action quicker, after being threatened by a member of staff it took nearly 2 weeks for any action to happen.


  11. "Okay for a weekend job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Times were flexible, outdoors working on attractions which was good and sometimes given a hot snack if working double shifts back to back through fireworks

    Cons

    no hours guaranteed, double shifts with late breaks

    Advice to Management

    rotate more often and give breaks earlier to those who are working later


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