LEGOLAND Reviews | Glassdoor.co.uk

LEGOLAND Reviews

Updated 6 Jan 2020

To filter reviews, or .

3.5
56%
Recommend to a Friend
65%
Approve of CEO
LEGOLAND CEO, Merlin Entertainments Group Nick Varney (no image)
Nick Varney
94 Ratings
Pros
  • "20x free tickets to Merlin Attractions (plus discounted stays at Resort hotels)(in 38 reviews)

  • "Legoland is a great first job as a teenager(in 14 reviews)

Cons
  • "Long hours / short staffed in certain areas(in 27 reviews)

  • "Extremely low pay; essentially minimum wage(in 19 reviews)

More Pros and Cons
  1. "Fun workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rides and Attractions Host 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at LEGOLAND part-time for less than a year

    Pros

    Flexible working days, working outdoors

    Cons

    Customers can be quite rude and aggressive

    LEGOLAND2019-12-16
  2. "Customer Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Services in Windsor, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LEGOLAND full-time for less than a year

    Pros

    Great team based work and culture

    Cons

    Weekend work and a lot of employees

    LEGOLAND2020-01-06
  3. "Friendly good fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions Assistant in Windsor, South East England, England
    Recommends
    No Opinion of CEO

    I worked at LEGOLAND part-time for more than 3 years

    Pros

    Good experience working over summer. Staff are friendly and fun

    Cons

    Can be long hours during busy summer

    LEGOLAND2019-12-14
  4. "really good"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at LEGOLAND full-time

    Pros

    amazing time in the company

    Cons

    nothing. really enjoyable time there.

    LEGOLAND2019-11-28
  5. "Really enjoyed working at Legoland"

    StarStarStarStarStar
    Former Employee - Grounds Crew 

    I worked at LEGOLAND part-time

    Pros

    Good team and good morale

    Cons

    Sometimes did get a bit tiring

    LEGOLAND2019-11-25
  6. "World class service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Assistant in Windsor, South East England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LEGOLAND part-time for more than a year

    Pros

    -Great co-workers and atmosphere -Management is friendly and kind -Work is nice and easy

    Cons

    -Work is really busy or empty there is no in between -insanely repetitive work

    LEGOLAND2019-11-24
  7. "Decent, easy job but pay is the only problem."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Associate in Windsor, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at LEGOLAND part-time for less than a year

    Pros

    I worked for a whole season and management is very friendly and nice to the new employees they will help you if you struggle with something. You get a discount on the bus. In two seasons you can become a full-time operational manager.

    Cons

    LOW PAY During summer it gets very busy and dirty. Sometimes you get to work with very lazy colleagues. Lunch is unpaid. They employ

    Advice to Management

    Some managers aren't trained as well as others.

    LEGOLAND2019-12-04
  8. "Good Team, Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Windsor, South East England, England
    Recommends

    I worked at LEGOLAND part-time for less than a year

    Pros

    Great people to work with. Good to employees

    Cons

    Don't operate 12 months a year

    LEGOLAND2019-11-05
  9. "A Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LEGOLAND full-time for more than 5 years

    Pros

    Amazing opportunities to progress if you put the hard work in

    Cons

    The seasonal nature of the business can be challenging

    LEGOLAND2019-10-29
  10. "Great experience overall, but needs that employee magic too!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rides and Attractions Host in Windsor, South East England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at LEGOLAND full-time for more than a year

    Pros

    Providing children a memorable experience Fun to dress the part Good colleague camaraderie Location Free Merlin Passes Free Parking Pay for 18 years to 21 competitive

    Cons

    Inconsistent and unfair pay increase opportunities Can be monotonous and physically tiring if positions are not rotated Unfair breaks depending on location vs. distance to staff canteen

    Advice to Management

    Stronger emphasis and follow through on the crucial aspect of what the job entails........proving guests with a magical experience. On many occasions, staff have been unprofessional and abrupt with guests. Some operators are inconsistent with a few providing frequent role rotations, inflexible regarding comfort breaks or fail to use sensible discretion. Management do not or are reluctant to address issues to higher management, which is frustrating so may need extra support or freedom. Employees also have to play their part too and managers need to have a more open door policy or short monthly reviews........ I am far too busy isn’t the most positive response in most cases. With some fine tuning, consistency throughout and just pure common sense Legoland could be greatly improved.

    Show More
    LEGOLAND2019-11-11
Found 401 reviews