LEGOLAND Reviews

Updated 5 Aug 2020

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3.4
59%
Recommend to a Friend
78%
Approve of CEO
LEGOLAND CEO, Merlin Entertainments Group Nick Varney (no image)
Nick Varney
99 Ratings
Pros
  • "Free tickets to Merlin attractions(in 39 reviews)

  • "Fantastic first job to learn the ropes(in 16 reviews)

Cons
  • "Long hours and not the best pay(in 29 reviews)

  • "Low pay, no recognition, advancement opportunities very low(in 20 reviews)

More Pros and Cons
  1. "Great stepping stone"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Team Leader in Windsor, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LEGOLAND full-time for more than 3 years

    Pros

    Fantastic first job to learn the ropes excellent promotion opportunities fun colleagues Managers were in your shoes a few years ago so have a lot of respect for everyone very flexible with holidays and moving around departments fantastic HR team modern canteen and changing rooms Salary increase every year and each promotion is a nice increase This was my first job and I learnt so much, i was at university during my employment and it was just so flexible, i had the opportunity to be promoted as a restaurant manager but i chose to join a graduate programme instead, it was a tough choice but no regrets as i only have good memories here.

    Cons

    Not really any cons because the company is very well organised.

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  2. "Fun working environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Manchester, England
    Recommends
    Positive Outlook

    I worked at LEGOLAND part-time for less than a year

    Pros

    Fun and lively atmosphere, you get to work with children

    Cons

    Bad on a sunny day as the building has no window


  3. "Lego Land"

    3.0
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate 

    I worked at LEGOLAND part-time

    Pros

    Good rota. Easy interview. Fun atmosphere and busy.

    Cons

    Very repetitive as most customers are regulars.

  4. "Very much a first job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Windsor, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at LEGOLAND part-time for more than 3 years

    Pros

    Good for a first job Very good at teaching great customer service

    Cons

    Can be quite cliquey and managers and team leaders don't seem to want to integrate much with everyone, they pick favourites a lot Hours can be very long, sometimes over 12 hour working days Don't always get the recognition that people deserve Pay is not amazing for how much time and effort the job needs

  5. "Fun place to work!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Assistant in Windsor, South East England, England
    Recommends
    Neutral Outlook

    I worked at LEGOLAND part-time for more than 3 years

    Pros

    Everyone is there to create fun environment for the kids, which creates a vibrant atmosphere to work in. Your fellow red shirt colleagues and you will form a very tight team.

    Cons

    They seriously struggle from lack of staff and poor managerial teams. Often people promoted to being a 'blue shirt' would abuse their position and take it as an opportunity to do less work and force it all on us 'red shirts'. Poor organisation of the managers and our subsequent treatment was the reason that I, and i think many others, felt the need to leave. Further, customers complained non stop, and it was often up to front liners to handle it due to managers disappearing for cigarette breaks or just avoiding working.

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  6. "Incompetent Management but Friendly Coworkers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender 

    I worked at LEGOLAND full-time

    Pros

    - Great tips - Lots of dogs - Lots of smoke breaks

    Cons

    - Management are incompetent with basic responsibilities such as scheduling shifts and adequately restocking - Wait times on food frequently get out of hand and kitchen give no explanation as to why

  7. "Good internal opportunity"

    3.0
    Current Employee - Operations Manager in Windsor, South East England, England

    I have been working at LEGOLAND full-time

    Pros

    Good chance of progression as the company likes to promote from within.

    Cons

    Poor rate of pay and promotions are seen without adequate pay rises.

  8. "Doable.. for a short period time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Experience Host in Manchester, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at LEGOLAND part-time for less than a year

    Pros

    The children were fun and built fascinating stuff. Free tickets to Merlin attractions. High value of a team and everyone would relate to each areas person and be helpful.

    Cons

    They would give out Rota's and feedback to holiday requests really late and you would never know when you could plan for other things. They tend to put you in the same area for hours on end until you turn into mush. Breaks were never reliable, but they did improve on regulating it. No benefits for working through Christmas or bank holidays.

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  9. "Decent"

    4.0
    Former Employee - Food and Beverage in Windsor, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at LEGOLAND part-time for more than a year

    Pros

    Fun atmosphere Good for Holiday Work

    Cons

    Hours can be cut short without notice

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  10. "Food and beverage assistant"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Configuration Management Consultant in Windsor, South West England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at LEGOLAND part-time for less than a year

    Pros

    Good when young as part time job

    Cons

    Staff overwork you and don’t appreciate efforts

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