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      LRN

      Engaged employer

      LRN Reviews

      3.8

      80% would recommend to a friend

      (410 total reviews)
      avatar

      Kevin Michielsen

      80% approve of CEO

      75% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.8

      Culture and values

      3.8

      Senior management

      3.7

      Career opportunities

      LRN has an employee rating of 3.8 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LRN employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      410 reviews
      1.0
      13 May 2013

      Went 'past the point of no return' in loyalty and effort, still discarded like a piece of rubbish.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Clever colleagues, well meaning people. Interesting thought leadership.

      Cons

      The place is run like a cult. If you don't drink the Kool Aid, pay lip service to the CEO and his whims, and sell your soul to the mission, you are out. In fact, even if you do all of the above, you will still get forced out unethically. Felt like I needed therapy afterwards - it took 2 months to begin to feel normal again.

      1.0
      10 Jun 2022

      You'll work with some great people, problem is, LRN can't hold onto them.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I had the pleasure of working with some of the most amazing people. I formed some very close working relationships with a lot of colleagues to whom I still speak to. Everyone is incredibly supportive, kind, and caring, and people go out of their way to help you and give you what you need to succeed. People aren't just out for themselves here - everyone helps each other because they know that it doesn't matter if you succeed if someone else on the team fails. Your experience with managers is going to vary on who it is. A lot of managers are just that - managers. They are not people leaders committed to empathic leadership, coaching, and helping their employees succeed. I've had different managers, some like the aforementioned, but on the other hand, I had the experience of working with the best manager I ever had at LRN. This individual was empathetic by nature and cared deeply about their employees' happiness and wellbeing - a trait not all managers at LRN possess.

      Cons

      LRN acquired Interactive Services in 2020 which is when chaos descended. LRN can't hold on to the great people they hire. They have a culture of accepting more work than their teams can handle so people are overworked and overloaded to the point of burnout so they all leave. But this is seen as not being able to handle pressure, so employees are blamed rather than the company acknowledging their own inability to plan based on capacity. Understandably, the work/life balance is horrendous, particularly for those in certain roles. What's worse is that this commitment to the organisation is rarely recognised or rewarded - not with promotions or pay rises, so don't bother doing any more that the minimum. There are no training/professional development opportunities and absolutely no career path/progression opportunities. If you accept a role here, you can expect to stay in it for the foreseeable future. They won't develop you for an open role you are interested in. Instead, they'd rather hire externally. Even if you do get the role, you likely won't receive the training or tools you need to succeed and you'll be expected to figure things out yourself as you go along. There are people who have been with the company a long time who don't want to listen to the ideas of people who are young or have not been in the industry/company as long as them. The company does not promote DEI internally, and if they do, they are not transparent about it. DEI is really focused on developing DEI programs/training for clients. Communication within teams can be bad. Decisions are made about projects without keeping key people in the loop.

      1.0
      17 May 2023

      It is disheartening to witness the sale of ethics by an organization that lacks ethical principles itself.

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      In all honesty, the only reason is that because I'm able to work from home which is also because the organization doesn't have physical office spaces.

      Cons

      I am deeply disappointed by the way things are being handled within the organization. Customers are being deceived, managers are displaying rudeness, and there is a lack of concern for the well-being of employees. Furthermore, there is a prevalent issue of ghosting, where both customers and colleagues are left without any communication. It is evident that the entire organization is in dire need of a strong enforcement of an ethical culture. Dishonesty during the interview process, insufficient onboarding procedures, and the expectation to start working immediately without proper support are just a few examples of the problematic practices that need to be addressed

      avatar
      LRN Response
      2y
      Thank you for taking out time to share your feedback. We are happy to hear that you liked the work arrangements at LRN. Employee well-being is a priority for us, and a good work life balance plays a key role in making that happen. ​ LRN has a hybrid working model with both remote and in office work arrangements. The majority of LRN employees have always worked from a physical office. During the pandemic, we prioritized the safety of our employees and encouraged them to work from remote locations. As normalcy has resumed, we have returned to work once again. Presently, 50% of LRN employees work out of physical offices across US, EMEA, APAC, Japan, Costa Rica and India in a hybrid format. ​ Truth and Integrity are 2 key pillars of LRN’s core values. We follow these values, whether it is our customers, employees or any other stakeholder. There is no compromise on integrity at LRN. ​ We also promote a culture of open dialogue and two-way communication. There are multiple mediums for employees to share their views and for leaders to communicate with employees ensuring that leadership team remains connected to the employee pulse.​
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      Glassdoor has 446 LRN reviews submitted anonymously by LRN employees. Read employee reviews and ratings on Glassdoor to decide if LRN is right for you.