Le Creuset Reviews

3.7

67% would recommend to a friend

(308 total reviews)
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Gregory Cairo

64% approve of CEO

51% positive business outlook

Le Creuset has an employee rating of 3.7 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Le Creuset employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

308 reviews
1.0
8 Jun 2016

UK office - Andover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discount on pots is actually rather reasonable

Cons

If you enjoy having any autonomy over your work or being treated like an adult with a voice, i do not suggest you work at Le Creuset UK head office. When I look back at my time at LC I am honestly appalled by the way employees are treated on a personal level, least of all their flagrant disregard for talent. The senior management team is largely made of jumped up individuals who are fundamentally clueless when it comes to running a business function. They spend their time undermining the work and progression of the employees beneath them in an attempt to mask their own complete lack of ability and contempt for new ideas. There is a general lack of respect and trust awarded to the staff that fall lower within the hierarchy of the office, the presence of which is made abundently clear to you on an hourly basis. The UK company as a whole seems to entirely shun innovation, it's a stale and stifling environment where progression and thinking outside the box are actually frowned upon. Essentially - you will be required to be a robot who simply does as they are told by people who largely don't know what they're doing. I (and many other people) found that a bully culture is encouraged, in which those safe in the halo effect of the senior team will join in the undermining. I have witnessed people being talked down to, to the point of tears, on several occasions. This is well known by HR, who are essentially there to enable to the awful attitudes and working practises in the SMT. Do not be under any illusion that they are there for the people, they are absolutely not. The staff retention rate is actually very low, i'm not sure how HR have managed to twist it to look good but i will give them something - that is a very impressive display of imaginative thinking (probably the only example of such in the business). Those that stay seem to only do so as they live close by and there are few credible large businesses within the area. The above is a top-line overview of some of failings i experienced working at Le Creuset but it is also worth noting the following list of DON'TS (some of which are hilariously documented in the 'employee handbook', and may remind you of victorian school practise): If you are a lady, your skirt must NOT rise above the knee You will be told off for talking too loudly You may not take work related phone calls at your desk in case the noise of human interaction offends those around you You are not allowed to eat any 'strong smelling foods' You will be told off for talking in the corridors You are not allowed to talk about things that are not entirely relevant to work inside the office building, you must go outside.

1.0
26 Feb 2017

Le Creuset - Andover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I made some really good friends and the discount is good.

Cons

I would certainly say I had experienced some really hard times, there is certainly bullying and discrimination going on and various other issues for example managers taking credit for employees ideas and constant pushing of responsibility of errors onto others. There is a MASSIVE blame culture so consequently there are a lot of people that spend more time covering their backs than getting a job done. I felt if you had a good manager you will be quite happy, but if not you will be open to being openly criticised, bullied and feel a victim of discrimination. There doesn't seem to be any employee support, HR just seem to only support managers. For such a premium brand I thought the business would spend time and money investing in employees training and welfare but I found it couldn't be further from the truth, which is really sad, it could be an amazing company, but it really is probably one of the worst companies I have worked for when it comes to employee support and investment.

2.0
28 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Powerful brand, truly superior products.

Cons

Really bad management: incoherent, undecisive, volatile, shy to take responsibility. Processes are hardly documented, which often results in chaos and unclear RACI. Most importantly, they DO NOT put people first. They've been pressurising people to travel internationally at the height of the pandemic, in spite of clear feedback that people were uncomfortable to do so. They've also got a long history of treating leavers badly, with spiteful and petty behaviours, including breaching contractual responsibilities in regards to money owed. There's a general culture of fear at every level and the recent restructure across EMEA has demolished the internal culture and any faith left in the company. They are struggling to retain long-timers as well as new joiners.

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