Does Lee Valley Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Lee Valley Tools employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Lee Valley Tools. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Lee Valley Tools?

46% of Lee Valley Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lee Valley Tools 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Lee Valley Tools?

CNC Machinist (5) , Customer Advisor (5) , Sales Associate (5) , CNC Operator (4) , Manufacturing Associate (4) , Customer Service (3) , Customer Service Representative (3) , Assembly Line Worker (2) , Buyer (2) , Director (2) , Machine Operator (2) , Manager (2) , Marketing (2) , Receiver (2) , Warehouse Worker (2)

What are the pros of working at Lee Valley Tools according to real employee reviews?

"Nice people to work with" ((in 5 reviews)); "good work environment regarding breaks and expectations" ((in 4 reviews)); "Benefits after 6 months." ((in 4 reviews)); "Great products and customer focus." ((in 3 reviews)); "Good working environment." ((in 3 reviews))

What are the cons of working at Lee Valley Tools according to real employee reviews?

"Low pay and not a lot of room for growth." ((in 10 reviews)); "Cheap management, cheap tricks, cheap operations." ((in 7 reviews)); "No leadership to inspire the teams." ((in 4 reviews)); "Managers don’t look out for their staff, they do what makes them look good and don’t rock the boat even if they know something it not right." ((in 3 reviews)); "low salary" ((in 3 reviews))

What are employees saying about Lee Valley Tools redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lee Valley Tools redundancy and their outlook for job security at Lee Valley Tools in 2026.

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Lee Valley Tools

Lee Valley Tools Reviews

3.3

46% would recommend to a friend

(109 total reviews)

Robin Lee

70% approve of CEO

34% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Culture and values

3.0

Diversity and inclusion

3.0

Senior management

2.4

Compensation and benefits

2.2

Career opportunities

Lee Valley Tools has an employee rating of 3.3 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lee Valley Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

109 reviews

2.0

21 Apr 2026

review

Planner

Recommend

CEO approval

Business outlook

Pros

clean work space and availability to work from home

Cons

the work environment was not great

5.0

10 Mar 2026

Customer Service Representative pay

Customer service representative

Recommend

CEO approval

Business outlook

Pros

friendly employees and nice management

Cons

low pay for high demand on calls

5.0

2 Jan 2026

Seasonal Rep

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Fun place to work Nice co-workers No quota to meet

Cons

Low pay Short contracts and not much chance of being kept on

Viewing 1 - 3 of 109 Reviews

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Jobs at Lee Valley Tools

Manufacturing Associate I - Machine Shop

Assistant Store Manager