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Thank you for your feedback.
We are quite troubled to read this, and we would like to make some comments regarding some of the points made.
At Lenus we offer our employees several benefits as dictated by law such as pension, parental leave, health insurance, while we furthermore add five additional days of vacation over the statutory minimum for our employees in the UK.
Apart from the hard benefits, the majority of our employees enjoy the development journey and the genuine, caring connections in our offices the most.
We do want to emphasize that we take pride in having a high engagement score among our employees. This is also why we measure employee feedback monthly and define organizational development accordingly. We follow the feedback and engagement score closely, and we take action when it’s needed.
There have been some issues with payment due to complexities that our admin system could not handle previously. Part of these issues are solved since, the rest are on the roadmap to getting solved, completely without the need to take Lenus to court. We can assure you of this.
When growing at such fast speed, becoming one of the world’s largest online coaching platforms, changes are constant. Areas of responsibilities and scopes change, which is also reflected in our employee count. However, this is nothing beyond regular business practice.
With that being said, we are sorry to hear about your impression of us. We encourage every employee to contact our people team at people@lenus.io or reach out directly to one of our People Business Partners if they see something unjust. In that way we can learn and develop our growing organization in the best possible way.