Lex Autolease Reviews | Glassdoor.co.uk

Lex Autolease Reviews

Updated 7 Nov 2019

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3.0
37%
Recommend to a Friend
40%
Approve of CEO
Lex Autolease CEO Tim Porter
Tim Porter
15 Ratings
  1. "Customer Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relationship Manager in Birmingham, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Lex Autolease full-time for more than 10 years

    Pros

    Some really good people to work with, good salary

    Cons

    Systems issues, very slow emails and red tape

    Advice to Management

    Honesty

    Lex Autolease2019-05-21
  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Manager 
    Recommends

    I have been working at Lex Autolease full-time for more than 3 years

    Pros

    Great benefits Good team dynamics Nice offices Development opportunities

    Cons

    Bureaucracy Canteen cost Paper work rather than technology

    Lex Autolease2019-11-07
  3. "No real culture, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lex Autolease full-time for more than 10 years

    Pros

    Reasonable salary and benefits for sector

    Cons

    Terrible management only interested in their own career path. Pretends to have a culture when only interested in how much money they can make. Uses ridiculous ideologies which show no real understanding of their own business or how to Improve. Constantly firefighting

    Advice to Management

    This company is so top heavy with irrelevant management. They need to broaden their thinking that anyone who is a manager can manage anything. You need more masters, you’re all a bunch of jacks. Oh and stop picking your best mate for promotion.

    Lex Autolease2019-10-16
  4. "Culture is not nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Stockport, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lex Autolease full-time for more than 10 years

    Pros

    Good benefits Nice environment

    Cons

    Too much box ticking Lots of stress due to workload Progression only for the favoured few

    Advice to Management

    Employ more staff Look up from the spreadsheet on your screen and see what’s happening on the floor

    Lex Autolease2019-07-27
  5. "Customer Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Account Manager in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lex Autolease full-time for more than 8 years

    Pros

    Good company benefits, flexible working hours.

    Cons

    Restructures happen quite frequently. I believe that Lloyds bank may want to sell off the business in the next few years.

    Lex Autolease2019-05-11
  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Support/Customer Service in Birmingham, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lex Autolease full-time for more than 3 years

    Pros

    4% Annual wages given as a benefit Corporate perks (cycle2work, collegue offers, etc) Help with progression Really good pay Agile working

    Cons

    being tied to Lloyds bank, so profits made by LA gets syphoned off to Lloyds and we don't get a share of the benefits if the Bank performs poorly.

    Lex Autolease2019-03-05
  7. Helpful (2)

    "Too much red tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Lex Autolease full-time

    Pros

    -Great benefit package -Great people -Great salary -Flexible working available

    Cons

    -Constant Restructures -Too much Lloyd’s Bank red tape to do anything -Focus no longer on customers but is all about cost saving and profit -Systems are slow and outdated - I could list about another 20 things!!!!

    Lex Autolease2019-03-05
  8. Helpful (2)

    "Company does not practice what they preach."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lex Autolease full-time for more than 8 years

    Pros

    Good benefit package Nice people to work with, friends for life.

    Cons

    You are just a number, mentions importance of mental health but celebrates redundancy under ‘Helping Britain Prosper’ banner, redundancies also celebrated by Senior Director in Corporate area. No empathy from around the business, poor treatment and NDA’s broken from ‘Senior Mangers’ leaving fellow colleagues distraught but investigations not interested in finding culprits. CEO and SOC Level expecting BAU while... colleagues lives fall apart. Bank red tape prevents good customer service. Directors have removed Vehicle Downtime Management products that have been agreed in writing with some customers without communicating correctly, effectively as a result the company is mis-selling products to customers, if you are a customer you should check your agreements especially if fleets are sub 75. You just can’t trust this company at any level. Corporate colleagues in Birmingham talk of bullying by senior manager who is protected by team managers with close relationships leaving nowhere to go to report true issues.

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    Advice to Management

    Distance yourself from Mental Health charities who are a great cause and deserving of worthy ambassadors, it’s just about public image for Lex not people who’s mental heath suffers because of your actions. You are not able to carry though with your values. After many years of good loyal service, you’ve shown you don’t care about people unless it’s for profit.

    Lex Autolease2019-03-14
  9. Helpful (2)

    "Useless just read trust pilot customer reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relations Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Lex Autolease full-time for more than 10 years

    Pros

    Job Flexibility Benefits are bank related People can be fun

    Cons

    Arrogant senior management Run by old school boy mentality Systems outdated Too much red tape Doesn't fit bank owned profile or risk appetite

    Lex Autolease2019-02-06
  10. "Corporate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lex Autolease full-time for more than 10 years

    Pros

    Great Brand, great products supported by great people. Incredibly flexible working environment and excellent benefits package. I've been offered many opportunities to leave over the last 10 years but when you are already working for the market leader where else would you go.........

    Cons

    Demanding but highly rewarding if you are up for the challenge

    Lex Autolease2018-07-25
Found 25 reviews