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      Lily AI

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      Lily AI Reviews

      3.4

      54% would recommend to a friend

      (53 total reviews)

      Purva Gupta

      58% approve of CEO

      55% positive business outlook

      Ratings by category

      4.3

      Diversity and inclusion

      3.7

      Work/Life balance

      3.6

      Culture and values

      3.5

      Compensation and benefits

      3.1

      Senior management

      3.1

      Career opportunities

      Lily AI has an employee rating of 3.4 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lily AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      53 reviews
      2.0
      19 Aug 2025

      Smart Teammates, but Chaotic Leadership and Constant Layoffs

      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people you work with are talented, collaborative, and genuinely care about doing good work. You’ll gain exposure to interesting projects and a fast-paced environment.

      Cons

      Leadership is unstable and lacks vision. Priorities change constantly, often chasing the latest customer request instead of focusing on long-term growth. Layoffs are frequent and poorly communicated, creating an atmosphere of fear and uncertainty. Opportunities for career development are minimal, with little transparency around promotions or advancement.

      4.0
      21 May 2025

      Huge AI opportunity, need to place bigger and bolder bets

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Lily has built a strong brand that has a lot of trust and pull. Where most AI companies that started in the last few years are really just AI LLM wrappers, Lily has a 10-year head start in building its AI-native product, plus deep technical and retail industry expertise. Obviously, a huge pro to be fully remote, and that we still have the opportunity to get together in person 2-3/times a year. The best part about working at Lily is that the Lily AI team is full of some of the absolutely nicest and hardest-working people I've ever met. It's been amazing to see many individuals grow and advance in their roles and careers here, too, including myself.

      Cons

      Making the jump from founder-led sales to sales-led has been tough. My sense is that in the AI space, when you sell to enterprise companies, those executives still want the founder relationship. Fortunately, we have a small but mighty Customer Success team that is quickly building deeper relationships and connections, too. On the product side, innovation has been more organic. I see a lot of conservative tendencies that prioritize immediate revenue over long-term revenue. Is that a con in this current economic environment? Maybe not. Yet in the AI space, maybe so.

      4.0
      13 May 2025

      Job

      Crew member
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Open minded Nice Helpful

      Cons

      Not much cons, just the some co workers

      Viewing 1 - 3 of 53 Reviews
      Related searches: Lily AI jobs | Lily AI salaries | Lily AI benefits | Lily AI interviews
      ReviewsLily AI reviews

      Glassdoor has 54 Lily AI reviews submitted anonymously by Lily AI employees. Read employee reviews and ratings on Glassdoor to decide if Lily AI is right for you.