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Lookers Reviews

Updated 24 February 2018
185 reviews

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4.4
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185 Employee Reviews

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Pros
  • Great forward thinking team of professional leaders (in 12 reviews)

  • Friendly staff made to feel welcome feel a valued member of the driving team (in 6 reviews)

Cons
  • Long hours bad manager not very good to much verbal abuse from the manager (in 15 reviews)

  • Work/Life balance is very limited (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Company experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician/Mot Tester in Newcastle upon Tyne, England
    Current Employee - Technician/Mot Tester in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    From start to finish my experience has been overwhelming. My interview was relaxed, my start date and salary and all important information was easily explained. When I started I was nervous but everyone made a point of introducing themselves and making me feel like part of there team. I have been there a month now and I honestly do not have a bad word to say about the company or staff I work with. I have already been sent on a coarse to welcome me to the company and that was a fantastic experience too.

    Cons

    I do not have anything bad to say. My wage is very good. My hours are very good.

    Advice to Management

    Thank you for the opportunity


  2. "Lookers - Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than 5 years)

    Pros

    Large Company with great core value led by a fantastic senior management team.

    Cons

    Nothing negative to say, all positive.


  3. ".."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Woodham Ferrers, England
    Current Employee - Sales Manager in Woodham Ferrers, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than 10 years)

    Pros

    A great company to work for and have done for the last 14 years

    Cons

    There are no cons working for Lookers PLC


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Basingstoke, England
    Current Employee - Service Manager in Basingstoke, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than 5 years)

    Pros

    After lookers took over the family business two years ago I was very worried as having previous experience of working for a big PLC
    This couldn’t be further from the truth they are supportive understanding but still demanding as all car industries need to be. With great financial backing we are upgrading our Audi dealership into 2018.

    Cons

    I can’t think of any negatives so far.although the motor industry is going through a difficult period lookers continue to drive forward

    Advice to Management

    May it continue


  6. "New Starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Administrator in Leeds, South East England, England
    Current Employee - Sales Administrator in Leeds, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    I am very pleased to work for lookers. From the day I first came from an agency just to help with a few hours a day, everyone was keep on coming and asking me if I would like to stay and work for lookers. Finally I decided to ask our Accounts department if they can offer a full time. It’s been a months since then and I am a full time now, very happy! Everyone is very friendly and supportive!

    Cons

    Nothing bad, everyone very friendly and Supportive


  7. "Refreshing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Chester, England
    Current Employee - Sales Executive in Chester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    Relaxed atmosphere at the dealership and at the new head office which is very refreshing. I will be telling my friends about Lookers!

    Cons

    Nothing I can think of at the moment, I have worked for Lookers before in the past, I can simply say that the reason I left last time was down to the management team, which are no longer in the position.


  8. "Just wow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Manager in Manchester, England
    Current Employee - IT Service Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    I am due to start with Lookers early April but invited to the Lookers Annual Conference 2018. What a superbly hosted event and speaks volumes about the organisation. Professional, inspirational and motivating people striving for operational excellence. Cannot wait to get started!

    Cons

    Nothing at all. Hugely impressive in every aspect and such friendly and such welcoming people. I felt part of the team in the first 5 minutes!

    Advice to Management

    Keep being brilliant and doing the fantastic work you are doing.


  9. "Head Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than a year)

    Pros

    Great new facility, collaborative workplace and a Starbucks.

    Cons

    Parking is a bit tight.

    Advice to Management

    Senior team need to share their vision more frequently...


  10. "Used car sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than 8 years)

    Pros

    Well structured organisation with great rewards for reaching targets. Try their beat to give a work life balance in a difficult industry.

    Cons

    High level leadership plans can be muted by middle management. Hard to change any same old same old routines that are being left behind by technology.

    Advice to Management

    Ground level senior management to let people flourish and prosper by trying new things. Lead the industry into a more modern method.


  11. "Company fantastic, staff unorganised, untrained"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vehicle Technician in Eastbourne, England
    Current Employee - Vehicle Technician in Eastbourne, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lookers full-time (More than 5 years)

    Pros

    Extra days holiday compared to other employees.
    Share save scheme
    company car scheme
    bonus scheme good when you can get it

    Cons

    basic workshop
    lack of tools
    too many manager status's think there better than everyone else
    unorganised
    lack of training
    no pay structure, new people start on more money than current, never get a pay review.
    management and front of house staff take ALL tips from customers and do share with workshop
    all ways technician fault if something goes wrong
    hard to achieve bonus
    Want you to stay late ect to help them out but never ever want to help you

    Advice to Management

    learn to listen to employees,
    Train employees


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