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Lookers Reviews

Updated 6 December 2017
147 reviews

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4.4
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147 Employee Reviews

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Pros
  • Forward thinking company with great values that looks after its employees and customers (in 12 reviews)

  • Usually starting a new job is stressful but the whole process has been easy and your Made to feel welcome from day 1 (in 6 reviews)

Cons
  • Long hours some days but it goes quickly (in 12 reviews)

  • The motor trade in general is long hours and stressful days along with manufacture product issues (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Company experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician/Mot Tester in Newcastle upon Tyne, England
    Current Employee - Technician/Mot Tester in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    From start to finish my experience has been overwhelming. My interview was relaxed, my start date and salary and all important information was easily explained. When I started I was nervous but everyone made a point of introducing themselves and making me feel like part of there team. I have been there a month now and I honestly do not have a bad word to say about the company or staff I work with. I have already been sent on a coarse to welcome me to the company and that was a fantastic experience too.

    Cons

    I do not have anything bad to say. My wage is very good. My hours are very good.

    Advice to Management

    Thank you for the opportunity


  2. "Difficult Times - Strong Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than a year)

    Pros

    Great company, great people, some good benefits (depending on where and who you work for)

    Cons

    Difficult time to work for the motor trade

    Advice to Management

    More care on overspending and hiring before hitting lean spells


  3. "Encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Chelmsford, England
    Current Employee - Customer Advisor in Chelmsford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    Training is excellent. Very informative, development programme is great

    Cons

    Working weekends are a bit of a pain. If you’re new you have to work weekends.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Induction process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Chelmsford, England
    Current Employee - Sales Executive in Chelmsford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    Good benefits and good values

    Cons

    There are no downsides to note

    Advice to Management

    Keep on doing what you’re doing


  6. "Lookers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Colchester, England
    Current Employee - SERVICE ADVISOR in Colchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lookers (Less than a year)

    Pros

    I have just had my induction and I loved it! Normally they are so boring but this one was fun and engaging!

    Cons

    Long hours some days but it goes quickly

    Advice to Management

    My manager is great! Haven't met any higher


  7. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Adviser in Chelmsford, England
    Current Employee - Customer Service Adviser in Chelmsford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    Been in the company now for 4 months and I already feel like I’ve been a part of the team for years, I have also been sent on a welcome to the team day to fully welcome me into the company. Usually starting a new job is stressful but the whole process has been easy and your Made to feel welcome from day 1

    Cons

    None at the moment

    Advice to Management

    Keep doing what your doing


  8. "On Board Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Colchester, England
    Current Employee - SERVICE ADVISOR in Colchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    Informative, laidback approach as an introduction to Lookers Plc.

    Cons

    None as yet only second day with company.


  9. Helpful (1)

    "Industry Leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (More than a year)

    Pros

    Lookers are a fantastic company to work for. For a company so large, they genuinely care about each and every staff member. They have recently updated the benefits and their maternity package is the best in the UK. They have a great attitude towards employees which fits the 21st century not only encouraging women into senior management positions but also delivery training such as VESPA to all employee’s on positivity and work life balance. Things are only getting better!

    Cons

    Pensions could be better, currently only 1%. No idea if management are planning on looking into this anytime soon. More interaction between departments would also be great.


  10. Helpful (1)

    "Best Employer Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aftersales Executive in Stockport, England
    Current Employee - Aftersales Executive in Stockport, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time (Less than a year)

    Pros

    Supportive. Encouraging. Nurturing. Educating.

    Cons

    None so far that i can think of.

    Advice to Management

    Keep up the good work.


  11. Helpful (1)

    "Excellent, found both workshop and management staff extreamly friendly"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I actually enjoy getting up and going to work each day, and interact with all staff making the day go quickly

    Cons

    I don't really have any negatives other than workshop needs updating, and appears to be on going

    Advice to Management

    More expenditure on the workshop facilities


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