Lookers Reviews

Updated 30 Jul 2020

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3.4
65%
Recommend to a Friend
44%
Approve of CEO
Lookers Executive Director Richard Walker
Richard Walker
8 Ratings
Pros
  • "Money happiness good hours great people(in 14 reviews)

  • "Forward thinking and Inclusive organisation, always proactive in their thinking and very Customer / Staff focused(in 13 reviews)

Cons
  • "Long hours and overtine not paid(in 31 reviews)

  • "Work life balance not great, management don’t do what they say they will(in 11 reviews)

More Pros and Cons
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lookers full-time for more than 5 years

    Pros

    Good working environment for all

    Cons

    Not enough training provided to staff

  2. "Customer friendly"

    5.0
    Current Employee - Sales Executive in Stafford, England

    I have been working at Lookers full-time

    Pros

    Well looked after during this difficult time

    Cons

    Expect a lot of your time but paid well for it


  3. Helpful (1)

    "Low Pay, Low morale"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aftersales in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lookers full-time for more than 3 years

    Pros

    Everyone in aftersales dept mucks in and just tries to make it to 5pm

    Cons

    Pays the bare minimum, single rate overtime, no bonus. poor IT. Poor buildings. Workshops get no money towards any upgrades i.e ramps, decent lighting, canteens, all goes into the showrooms. parts is a mixture of a parts department and a dumping ground. Made redundancys recently which had put more pressure on everyone making our days more stressful since we have less staff and more and more work being booked in people are doing job roles they shouldn't be doing and are at breaking point.

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  4. "Poor Management, Directors And CEOS"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technician in Bishops Stortford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lookers full-time for more than a year

    Pros

    With a grain of salt Salary and benefits Great team to work with always.

    Cons

    Management have no idea what they are doing. Misleading and liars, promise you the world until it comes down to it. It takes at least 2 years before they put you forward for any brand training. Now they have just made a load of people redundant even with the governments JRS. Taking free money but won’t put their hand in their own pockets. All they care about is profits and not staff as much as they claim they look after their staff. Then when it’s time to make you redundant management lie about things. unethical. also racial discrimination a lot from management too. Absolutely no help from management

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  5. "Lookers plc"

    4.0
    Current Employee - Business Manager in Orpington, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lookers full-time

    Pros

    Big plc. Good income and job security. Good place to work

    Cons

    Long hours Low basic Commission structure changes to fit company needs

  6. "Fantastic place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Aston Clinton, England
    Recommends
    Positive Outlook

    I have been working at Lookers full-time

    Pros

    Progressive Supportive Forward thinking Plenty of back up

    Cons

    There aren’t any so far

  7. "Alright"

    3.0
    Current Employee - Sales Manager in Glasgow, Scotland

    I have been working at Lookers full-time

    Pros

    The product has a natural appeal

    Cons

    The product has many issues

  8. "ok to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Workshop Manager 

    I worked at Lookers full-time for more than a year

    Pros

    company car and holiday are good

    Cons

    long hours no extra bonus

  9. Helpful (10)

    "company is a mess"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Support in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lookers full-time

    Pros

    not many. good people have gone or will soon be made redundant.

    Cons

    have just been told my job is at risk via internal facebook of all places. not even the common decency to have a conversation with my line manager. is that coming? who knows? im not the first and i wont be the last to go but what is ridiculous is there are people who literally do nothing but will be safe because they are in the in crowd. not many years ago the place was buzzing and through poor management the life and soul has been ripped out of the place. who would have though a degree in sports science wouldnt make a decent it manager?

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  10. Helpful (1)

    "Totally uncaring employers"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tonbridge, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lookers full-time for more than 8 years

    Pros

    Work colleagues but not management

    Cons

    No pay rises. Uncaring bosses. Too much work. Constantly given more responsibility with no remuneration. Constant promises that are never fulfilled. Definitely not a top employer! Do not work here unless you want to be underpaid and taken advantage of.

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