Luma Reviews

3.7

65% would recommend to a friend

(18 total reviews)

Dr. Paul Judge

48% approve of CEO

72% positive business outlook

Luma has an employee rating of 3.7 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Luma employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
7 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Ample opportunity to learn. Intelligent teammates. Catered lunches. Interesting technology. Smart business leadership is deeply invested in the success of the company.

Cons

Engineering culture is toxic (rest of company seems alright). Regular, open hostility is the norm. Advocates for sustainable development are ridiculed. Odd mix of micromanagement and zero direction.

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Luma Response
9y
Luma is building a diverse and transparent culture with lots of opportunity to grow and develop. We employ optimal talent and do not tolerate, nor support a hostile working environment. Our offerings and benefits/equity and environment is our standard and investment back into our employees. Our employees participate in surveys/suggestions, so we consistently gauge the needs of our team to ensure we are providing a great work/life balance. Our employees do not work 100 hour weeks, as it's not supported.
1.0
13 Jul 2017

Bye Bue Luma

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office. Free lunches in Fridays. Decent location.

Cons

No leadership. People are left to fend for themselves as far as directives go, unless they are straight from the CEO, in which they are treated like an absolute and not questioned whatsoever. Highly unorganized. It's no surprise that the left hand doesn't know what the right hand is doing. The company seems to be hanging on by a thread, and the lack of transparency about the current situation there makes things even worse.

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Luma Response
8y
Luma is committed to building a strong team that helps strengthen the culture of our company. In regards to the Cons statement, there is leadership present in every department. Innovation and ideas are welcomed, and implemented because that is one of the core strengths as start-up, working collectively as a whole. The leadership team is hands-on and works alongside its’ employees to provide an open door transparency. Our team works to build and solve together. We offer a competitive total pay package which includes stock options, discounted health benefits, free catered weekly lunches, free parking, free nationwide LA Fitness membership, paid holidays/vacation, and more.
3.0
19 Jul 2017

Many signs of a failing startup

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great colleagues - Good location (Midtown) - Free La Croix

Cons

The biggest issue is leadership and by leadership it's really just the CEO. There is an apparent lack of vision and direction. Weekly changing priorities that is very reactionary to whatever is new that week. Being an employee here, regardless of your role, you will instantly feel like a contractor who is just expected to execute on the CEO's "vision". There is an apparent lack of trust that is put into the product team by the CEO and everyone is micromanaged and basically told how to do your job. The culture is very drab. You go into work, be told to do some things by the CEO, regardless if you agree, do them and go home. There is absolutely no platform to challenge the CEO's ideas that you'd see in healthy product teams. You're put in a difficult place because it seems like a majority of the team reports to the CEO and you feel like if you challenge his "ideas" you're jeopardizing your job...yeah, it's that bad. The company is way behind the competition and is struggling to remain relevant. This is likely due to focusing on all the wrong things and not focusing on improving the customers experience and wifi overall wifi performance, the main product.

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Luma Response
8y
Luma is a cool, fun and positive start-up environment that offers the above Pros as listed, in addition to free weekly catered lunches, free parking, 80% employer-paid premium health benefits and equity, which makes employees’ shareholders. In regards to the Cons statement, Luma is a start-up technology company that depends on all its departments/team to succeed in the competitive space. Building a strong team is imperative to that success and helps strengthen the culture of our company. To be innovative, creative and striving to deliver the best in technology of the product is the constant goal, along with excellent customer service.
Viewing 1 - 3 of 18 Reviews

Glassdoor has 26 Luma reviews submitted anonymously by Luma employees. Read employee reviews and ratings on Glassdoor to decide if Luma is right for you.