Lumar Reviews

4.1

79% would recommend to a friend

(50 total reviews)

Panos Savopoulos

86% approve of CEO

77% positive business outlook

Lumar has an employee rating of 4.1 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lumar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

50 reviews
1.0
8 Feb 2023

Deepcrawl or Lumar, changing your name doesn’t change your culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay you good money if you prove your value because they know that they cannot hire new people

Cons

I have no idea where to start... Chief of People gossiping about previous and current employees; and telling me about their salaries, love lives, scandals... Chief of Sales making sexist and discriminative comments about opposite gender in public... Chief of Finance making fun of my Zoom background as my room was small... Chief of Strategy using CEO's name all the time to make people do stuff... CEO showing wrong figures about the company's finances in the company call to assure people that the company is doing well... When asked about this, he removed the anonymous questions for good... And CMO... Chief of Marketing... Chief... Trusts a few people, if you are one of those lucky people then you end up doing all of the other people's tasks that she doesn't trust... Imagine having interviews for other departments, or implementing tools for the customer support tool because you are the only person she trusts... There is nothing wrong with her being very "blunt" towards you, or messaging you in the middle of the night on Friday to make small changes... Then you go to HR about being treated disrespectfully and having no work-life balance and you ask from Chief of People to keep this confidential - a week later your CMO comes and asks why you complain about her... There's no structure, no plan, no strategy - everything changes every week, you think you do a good job, you hit the targets, and the day you hit the targets; they come and say to you that those were the old targets. YOU ARE NEVER SUCCESSFUL. The company's CEO doesn't know what the product does, as he admitted in the company meeting. There's a lot of deadweight in most teams, everyone knows that they cannot get fired therefore the productivity is awful

1.0
5 Jul 2021

Toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Career development, socials and perks depending on which team you're in. Nice people to work with at non-management levels.

Cons

Different teams have very different experiences. One team might be treated with frequent events and socials, where another will face overbearing mico-management and scrutiny. I've never experienced anything like it and it created a toxic environment between teams. There are definite favourites within the company who will be promoted time and time again without the proper skills or experience to lead, where others outside of the 'inner circle' will be overlooked and completely unappreciated. Frequently changing and unclear business direction, focusing on revenue over employee and customer wellbeing. Lack of support for burnout and mental health.

avatar
Lumar Response
4y
Thank you for taking the time to write this review. It’s great to hear that you enjoyed the career development, socials and people within Deepcrawl. Our managers and leadership are our greatest asset at Deepcrawl and our monthly pulse engagement surveys showed them to be our top scoring driver month after month, however the situation that you described doesn't fit with that. It would be great to understand the specific experience you faced so we can actively address it. I encourage you to find a medium through which you can give us this feedback directly. At Deepcrawl we believe firmly in the power of meritocracy and this is reflected in all our promotions and transfers. It’s unfortunate that your experience has left you feeling that this is not the case. We value each and every employee, and we have a number of mental health initiatives and policies in place which aim to protect and support our people. All employees have access to an employee assistance program and a classpass/sports pass or a monthly budget towards their health and wellness. Most recently we have introduced 'Summer Fridays' for the months of July and August for Deepcrawlers to spend time with friends, family and carve out time for self-care. We recognise that as an innovative and agile business we have moved quickly and that we may have changed strategy frequently. We have recently focused our efforts on one goal and will be updating colleagues with our new strategy soon in our monthly Company Update. Thank you again for taking the time to share and we wish you success in your career.
2.0
5 Jul 2021

A shame

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some friendly coworkers Nice NYC & London offices Personal development budget

Cons

- Lack of coherent strategy and direction - Lack of diversity across the business, often feeling like a boys club - No real care for improving things. HR will hear your concerns, but nothing happens - Wildly different experiences depending on what department you work in (some teams are a lot happier than others) - Some virtue signalling within the senior leadership team and wider business - People leave the business and no one is told when or why - Burn out

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Lumar Response
4y
Thank you for taking the time to share your thoughts. Cultivating an inclusive and diverse culture is important to us and is also a key reason why people decide to join Deepcrawl and stay with us. We don’t think this feedback about diversity is an accurate reflection of Deepcrawl (42% of our leadership team are women) but we do recognise that we can be more diverse. In the past 18 months we have taken a number of steps to improve our policies and practices to increase diversity such as introducing blind screening to applications and posting on inclusive job boards. It’s disappointing to hear that you feel that there is a lack of support for individuals to succeed in their roles. All employees have regular 121s with their managers and regular discussions about their personal development and performance. Employees are also encouraged to speak to Heads of Departments if they require further support within their role. We value all of our employees and recognise the hard work they put in day after day. Earlier in the year we had a company wide free day where the business was closed for one day for a company wide pause and have recently introduced Summer Fridays. Supporting and protecting the wellbeing of our employees is paramount. Thank you again for taking the time to share and we wish you success in your career.
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Glassdoor has 57 Lumar reviews submitted anonymously by Lumar employees. Read employee reviews and ratings on Glassdoor to decide if Lumar is right for you.