Does Lumenus Community Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumenus Community Services employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumenus Community Services. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lumenus Community Services?

61% of Lumenus Community Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumenus Community Services 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumenus Community Services?

Behaviour Therapist (5) , Administrative Assistant (3) , CYW (2) , Intensive Therapist (2) , Therapist (2)

What are the pros of working at Lumenus Community Services according to real employee reviews?

"My team is there for me and goes above and beyond for children and families; good benefits; strong leadership; dei" ((in 5 reviews)); "The teams are close knit" ((in 4 reviews)); "colleagues helping out and looking out for each other." ((in 3 reviews))

What are the cons of working at Lumenus Community Services according to real employee reviews?

"Upper management needs work Poor management decisions Not sure sometimes if they have any idea what they are doing" ((in 3 reviews))

Lumenus Community Services Reviews

3.5

61% would recommend to a friend

(54 total reviews)

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (54 reviews)

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Lumenus Community Services has an employee rating of 3.5 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumenus Community Services employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

54 reviews

3.0

28 Jun 2026

Good management, but salary is low to average

Administrative assistant

Recommend

CEO approval

Business outlook

Pros

Good Management and coworkers/ staff

Cons

Salary could be be better

5.0

29 May 2026

😀

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good place to work and I like my job. My team is there for me and goes above and beyond for children and families; good benefits; strong leadership; dei

Cons

Very busy workplace and time management is important.

2.0

10 Apr 2026

not loving it

Employee

Recommend

CEO approval

Business outlook

Pros

The only thing I think of is: supportive colleagues

Cons

The workload is INTENSE, there is a high demand for employee time even outside of the contracted hours - feels like they don't care about employees' personal life, nearly impossible to maintain a positive work-life balance, depite not being a crisis centre - often feels like we need to respond to crises and like the organziation is in a ciris, limited space for counselling in community programs, feels like there is a push to be corporate when it is a mental health non-profit which is the opposite of corporate.

Viewing 1 - 3 of 54 Reviews

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Jobs at Lumenus Community Services

Administration, Program Assistant

Junior Project Manager

Behaviour Therapist - Urgent Response Services

Clinical Supervisor, Autism Services