- Misalignment of Values and Lack of Transparency: Senior leadership lacks transparency, leading to inconsistent and unexplained shifts in priorities.
- Mission Shift, Employee Demographics, and Pay Challenges: M1's mission has transitioned to a "rich get richer" scheme for the ultra-wealthy, causing difficulties for employees outside the target demographic to buy-in due to low pay and sub-par benefits.
- DEI Discrepancies and Workplace Inequality: M1's claims of supporting Diversity, Equity, and Inclusion (DEI) don't align with actions. Limited efforts beyond sponsored Happy Hours, with observed instances of racism and sexism in the workplace.
- Limited Career Growth and Unfulfilled Promises: Career development is limited, with promotions favoring those willing to kiss up to senior management. Layoffs and restructuring contradict CEO promises and forcing employees into tasks and career paths unrelated to their skills and interests.
- Manipulative HR Practices and Inauthentic Reviews: HR actively solicits positive reviews, compromising authenticity. Scheduled meetings coerce employees to write positive reviews, contributing to misleading representations.
- Ineffective C-Level Leadership and Lack of Direction: C-level leadership's unclear direction and communication result in a product lacking a cohesive vision. Employees suffer due to leadership's apparent lack of understanding and competence.