MADE.COM Reviews

Updated 27 Jul 2020

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3.8
72%
Recommend to a Friend
87%
Approve of CEO
MADE.COM CEO    Philippe Chainieux (no image)
Philippe Chainieux
49 Ratings
Pros
  • "A fast paced, forward thinking creative place to work that values independent thought and individual contributions(in 6 reviews)

  • " drinks on fridays (in 4 reviews)

Cons
  • "There is a complete lack of career progression and HR does not care at all about employees (even though several people of the team had meetings)(in 4 reviews)

  • "Not very trusting when it comes to working from home(in 3 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "An exciting, progressive and innovative place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MADE.COM full-time for less than a year

    Pros

    - Great culture and people - Flexible hours - Supportive management - Values that are lived by - Collaborative teams with the same goals - 30% employee discount

    Cons

    - Can be an extremely fast-paced place to work which doesn't suit everyone

  2. "Supportive workplace and great team spirit"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management Accountant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MADE.COM full-time for less than a year

    Pros

    Everyone in the business is keen to help you learn and support you where you need. Great team spirit from all departments and lots of opportunities to meet people from all over the business. Overall vibe of the office is very relxed but everyone is very hardworking and cares about their job.

    Cons

    The business has grown very quickly and therefore not all processes are very well developed or adhered to, but that is something that is being focused on as the company is well aware.


  3. Helpful (1)

    "great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MADE.COM full-time for less than a year

    Pros

    autonomy in your role great teams who are knowledgeable and passionate about what they do you can bring ideas to the table lovely culture in the office, doesnt feel hierarchical

    Cons

    its a busy environment, but you get to work on things you are passionate about

  4. Helpful (1)

    "A great place to grow in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MADE.COM full-time

    Pros

    A Supportive Environment. Great variety of people to work with. Always so much to learn. A very supportive bunch!

    Cons

    It's quite busy so it can feel like it's always "go go go"

  5. Helpful (1)

    "Mean well. But no operational clue"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager in London, England
    Doesn't Recommend
    Positive Outlook

    I worked at MADE.COM full-time for more than a year

    Pros

    Spend well, allow free thinking but have no leadership skills past that of operations

    Cons

    No warehouse experience led by people meaning well but don’t work well together

    Continue reading
  6. "Excellent culture, mediocre pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at MADE.COM full-time for more than a year

    Pros

    - Great work life balance - Very high standard of engineering with a big focus on testing and automation - Greate culture, people are really nice and friendly - Yearly wage increase to keep up with the inflation - Flexible working hours, WFH - Holiday allowance starts at 25 days increasing by one day per year up to a total of 30 days - Friday time - twice a month for working on non-sprint work - Friday drinks at 5 pm

    Cons

    - Pay is slightly below market rate - Minimum pension contribution - Path to career progression is opaque

    Continue reading
  7. COVID-19
    Helpful (6)

    "Hell Hole"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Operative in Stanford-le-Hope, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MADE.COM full-time for less than a year

    Pros

    I have experienced no pros.

    Cons

    Absolutely disgusting. Management treat people like they are worthless and even through the virus pandemic they continue to bully people out the door or dismiss them without telling them so they can look for another job. The staff turnaround is appaulling. Corrupt, lying, bullying management. training is appalling next to none. Worst place I ever worked for in my entire life.

    Continue reading
  8. Helpful (1)

    "Incredible overall experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Owner in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at MADE.COM full-time for less than a year

    Pros

    - Great Social Work Life - Drinks on Fridays - Several events throughout the year - Everyone is super friendly and helpful - Office space is modern & the furniture is the luxury brand they sell - Impeccable location - Latest tech & tools are used - Diversity in the work force - Atmosphere is relaxed

    Cons

    A bit on the lower end with base salaries than the market and not all teams have bonuses. That being said, the benefits are definitely competitive.

  9. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MADE.COM full-time for more than 3 years

    Pros

    Good management & very exciting projects Great social activities

    Cons

    Salary not at the level of the responcabilities

  10. "Ok place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Buyer 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MADE.COM full-time for more than a year

    Pros

    Good social activities Lovely peers

    Cons

    Micro management amongst buyers/buying managers

Found 77 reviews