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      MRI Software

      Engaged employer

      MRI Software Support Analyst reviews

      2.4

      13% would recommend to a friend

      (11 total reviews)
      avatar

      Patrick Ghilani

      13% approve of CEO

      67% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      4.5

      Work/Life balance

      3.1

      Culture and values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.9

      Senior management

      Reviews by job title

      11 reviews
      1.0
      20 May 2026

      Great middle management, but US roles are disappearing

      Support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, middle management is great

      Cons

      They are migrating to solely overseas support. Eliminating all us support roles over time. Wave 2 of layoffs just happened.

      avatar
      MRI Software Response
      1w
      Thank you for sharing your perspective. We recognize this is a time of change, and we remain focused on treating people with respect while continuing to listen and learn from feedback across the organization.
      4.0
      8 Jul 2025

      Recruitment

      Support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      very responsive during recruitment process

      Cons

      None experienced thus far to date

      avatar
      MRI Software Response
      9mo
      Thank you for your feedback on our internal communications. We're pleased to hear that the regular updates are supporting clarity and alignment. We’ll continue prioritising timely, transparent communication to keep everyone informed and connected.
      5.0
      8 May 2024

      Promotion Opportunity

      Support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Perform well and there is a lot of room for growth at the company

      Cons

      Management doesn't seem to listen to employees want to work remotely - even though very successful before

      Viewing 1 - 3 of 11 Reviews
      Related searches: MRI Software Support Analyst jobs | MRI Software Support Analyst salaries | MRI Software benefits | MRI Software Support Analyst interviews
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