Does Magic Memories pay their employees well?

According to anonymously submitted Glassdoor reviews, Magic Memories employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Magic Memories. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Magic Memories?

68% of Magic Memories employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Magic Memories 3.3 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Magic Memories?

Sales Associate/Photographer (47) , Photographer (30) , Sales Photographer (27) , Site Manager (21) , Sales Assistant (17) , Sales Associate (17) , Supervisor (12) , Sales and Photography Assistant (10) , Assistant Manager (9) , Photographer/Sales (8) , Retail Sales Associate (7) , Retail Sales Photographer (7) , Sales (6) , Lead Photographer (5) , Manager (5)

What are the pros of working at Magic Memories according to real employee reviews?

"Some great coworkers made the experience." ((in 30 reviews)); "Great people and provide a service to brighten peoples day!!" ((in 28 reviews)); "Great team !" ((in 16 reviews)); "Flexible hours and not too difficult to swap shifts or block out unavailabilities so good for uni students" ((in 10 reviews)); "Good work environment and management" ((in 7 reviews))

What are the cons of working at Magic Memories according to real employee reviews?

"Pay is low for the amount of BS from guests" ((in 28 reviews)); "Not one site at the cluster has an actual manager." ((in 18 reviews)); "The upper management doesn't care about anything else but makes $$." ((in 12 reviews)); "No benefits because nobody is full time." ((in 10 reviews)); "Pay is minimum wage" ((in 10 reviews))

What are the top reviewed Magic Memories locations?

London , Warwick , Brighton , Chester , Glasgow , Camden Town , Liverpool

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Magic Memories

Magic Memories Reviews

3.5

68% would recommend to a friend

(424 total reviews)

Chris Warhurst

74% approve of CEO

30% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.4

Culture and values

3.3

Work/Life balance

3.2

Senior management

2.9

Career opportunities

2.7

Compensation and benefits

Magic Memories has an employee rating of 3.5 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Magic Memories employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

1.0

29 May 2026

Some good people, but poor management structure

Photographer

Recommend

CEO approval

Business outlook

Pros

Not an awful lot, some good people

Cons

Company structure, management and zero trust

3.0

19 May 2026

Clear onboarding process with no downsides

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice and clear onboarding plan

Cons

No cons - did not work there long enough

4.0

13 May 2026

Supportive environment but low pay for stress

Retail sales photographer

Recommend

CEO approval

Business outlook

Pros

They care about their employees and their comfort

Cons

Pay is low for the amount of BS from guests

Viewing 1 - 3 of 424 Reviews

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Jobs at Magic Memories

Guest Experience Assistant - Natural History Museum

Retail Assistants - Game of Thrones Studio Tour

Banbridge, Northern Ireland

£10 - £13 /hr

(Employer provided)

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Retail Manager - Game of Thrones Studio Tour

Banbridge, Northern Ireland

£28K - £28K /yr

(Employer provided)

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