Does Mail Boxes Etc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Mail Boxes Etc. employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Mail Boxes Etc.. This rating has been stable over the past 12 months.

How satisfied are employees working at Mail Boxes Etc.?

56% of Mail Boxes Etc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mail Boxes Etc. 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mail Boxes Etc.?

Store Manager (6) , Graphic Designer (5) , Customer Service Representative (4) , Manager (4) , Retail Assistant (4) , Associate (3) , Sales Assistant (3) , Shop Assistant (3) , Store Assistant (3) , Administrativo (2) , Assistant Manager (2) , Auxiliar Administrativo (2) , Centre Manager (2) , Gerente Comercial (2) , Impiegata (2)

What are the pros of working at Mail Boxes Etc. according to real employee reviews?

"Staff are friendly and helpful" ((in 5 reviews)); "The team is collaborative, and management is approachable." ((in 4 reviews)); "Colleagues and customers were fun and made it bearable." ((in 3 reviews))

What are the cons of working at Mail Boxes Etc. according to real employee reviews?

"Management always has "Big things coming" but nothing eventuates." ((in 4 reviews)); "A job with a low salary" ((in 3 reviews))

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Mail Boxes Etc.

Mail Boxes Etc. Reviews

Compare reviews

3.9

56% would recommend to a friend

(77 total reviews)

Tim Davis

63% approve of CEO

71% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Work/Life balance

3.6

Culture and values

3.5

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Mail Boxes Etc. has an employee rating of 3.9 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mail Boxes Etc. employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

77 reviews

2.0

8 Nov 2021

Faulty job description

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

Kitchen available for staff. Nice area

Cons

Their ads online says they are looking for a packing/shipping operator. Untrue. They’ ll put behind a desk to scan packages for about 8 h every day. Toxic environment they don’t like to have new people around. Even if you want to work, they’ll keep you behind the desk doing nothing as management will never give you a chance. No training whatsoever. Customers are smug and rude

2.0

9 Apr 2021

Avoid at all costs

Store assistant

Recommend

CEO approval

Business outlook

Pros

Other staff are friendly and meeting customers is nice

Cons

The owner is a terrible people’s person. He runs the company like a cut throat business. No member of staff has worked longer than 6 months on the past 2+ years, says it all really. Terrible micro-manager too

1.0

16 Apr 2026

low pay looking for slave

Assistant store manager

Recommend

CEO approval

Business outlook

Pros

Great company, but nothing great about the franchise business owners their management is so toxic.

Cons

Toxic environment long hours. Working some weekends even tough its not on your contract and they want you to start at at least 30 mins before the store opens up and finish 30 mins after the store closes so basically your working 1 hour over time everyday which this is not stated on your contract. They force you to take 30 mins lunchbreaks rather than legal 1 hour break and if you challenge on taking 1 hour break they will threaten firing you. If your desperate for a job go for it but let me tell you that they will use your desperation for their egoistic benefits treating you like a slave. Working at a restaurant as a waiter is far better than working at this company, at least you get your tips and paid fairly even if you go over time.

Viewing 1 - 3 of 77 Reviews

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Jobs at Mail Boxes Etc.

Customer Logistics Coordinator