Overly involved owner who should let the senior management he’s hired do their job, instead of micro managing them. Hyper focused on labor which makes staffing specifically in the back of house a challenge. Very bare boned support center, who is typically under staffed and overwhelmed, making it hard to get numbers on time. You also get your final P&L 2 months late which makes planning for the average person more difficult than it should be. Marketing team introduces way too much way too fast instead of focusing on housing a stable brand it can build off of.