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Mattel Reviews

Updated 9 December 2017
568 reviews

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3.3
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Recommend to a friend
Approve of CEO
Mattel Chief Executive Officer Margaret H. Georgiadis
Margaret H. Georgiadis
16 Ratings

568 Employee Reviews

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Pros
Cons
  • It was hard to keep work life balance at this time (in 29 reviews)

  • Too many approvals from upper management (in 27 reviews)

More Pros and Cons

  1. "National Accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Mattel full-time

    Pros

    Friendly staff, global brands, training

    Cons

    Long decision making process, heavy admin


  2. "Felt like a number in the end. Good perks but felt under valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 10 years)

    Pros

    Fun product, Healthcare Pension

    Cons

    Seems OK at the top but outside of US you are ultimately a number


  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mattel full-time

    Pros

    Good working environment; international people

    Cons

    Very slow decision making process, no transparent communication


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place - always evolving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in London, England
    Former Employee - Finance Manager in London, England
    Positive Outlook
    Disapproves of CEO

    Pros

    A collaborative and positive environment to work in, with some highly talented and experienced colleagues to work alongside. Lots of benefits and career development.

    Cons

    sometimes slow at rolling out communication

    Advice to Management

    Keep communication easy and fast flowing


  6. "Fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Mattel full-time

    Pros

    Nice people, fun brands, lots of toys everywhere, they are comitted to keep good work-life balance though sometimes you need to work long hours, engaged in charity

    Cons

    Unclear rules of promotion, constant organisational changes, leadership is not very motivating


  7. Helpful (1)

    "Lacks strategy and direction"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than 3 years)

    Pros

    Good pay & benefits (if you are VP and above)
    Good dividend
    There is still a lot of company loyalty (career-Mattel & Fisher Pricers)

    Cons

    Matrix structure so no bosses or decisions yet lots of people who think they're are the boss
    Too many meetings with no defined output
    Toy companies are a dying breed, as digital and screens take over, Mattel needs to reinvent itself

    Advice to Management

    Partner or invest with dynamic start-ups with relatable brands or tech offerings; the new female CEO, do a "back to the floor" exercise asking staff what they think needs improving. Reduce the staff numbers especially in Europe. Try and get bought by a bigger company.


  8. "Fully recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Young, vibrant culture
    Half day fridays

    Cons

    Hard work
    Very demanding around Q4


  9. "Great People, a little behind...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time

    Pros

    Great people, teams and products. Some good benefits including half day Fridays!

    Cons

    The decisions are so slow and the "stick to what you know" approach is adhered to.....rigorously.

    Advice to Management

    Give a little more trust to employees. Have some faith


  10. Helpful (2)

    "Be careful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Former Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mattel full-time

    Pros

    Great brands, half day Fridays, good pay, good for networking.

    Cons

    Dated offices, demotivated and over worked staff, constant layoff, management can push -arrogant - immature, no innovation or view on product development or strategy just sales focused, brands are getting dated, no budget for training, no travel budget, lazy people get promoted, management do nothing

    Advice to Management

    Better recruitment process, appreciate your talent, stop focusing on sales/marketing and do more for innovations/manufacturing/process improvement. Watch out for arrogant managers who demotivate their team and drive fear.


  11. "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mattel full-time (More than a year)

    Pros

    Diverse people, fun an friendly atmosphere. Good opportunities to gain experience as an intern.

    Cons

    Every time there is a drop in sales, panic and stress reigns.

    Advice to Management

    Do not re-organize the positions so often, otherwise knowledge is lost. Focus on product development.


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