Mecca Bingo Reviews | Glassdoor.co.uk

Mecca Bingo Reviews

Updated Sep 24, 2019

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2.9
36%
Recommend to a Friend
0%
Approve of CEO
Mecca Bingo CEO   John O’Reilly
John O’Reilly
4 Ratings
Pros
  • "meeting new people and working in different places(in 3 reviews)

  • "Great staff and rewarding managers(in 3 reviews)

Cons
  • "Long hours, split shifts, minimum wage(in 8 reviews)

  • "Split shifts meaning really long days starting as early as 7:30 and finishing as late as 11:30(in 6 reviews)

More Pros and Cons
  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Dagenham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mecca Bingo full-time for more than 10 years

    Pros

    Flexible hours, supportive senior team, Good communication from senior management to club level, Open door policy from all management levels, opportunities to progress.

    Cons

    Pay is competive compared to other businesses within the leisure industry but thinks there could be a better bonus scheme considered in the future for operations Managers.

    Advice to Management

    The amount of effort that has gone in over the recent months to try and ensure every voice is heard has been a positive step forward.

    Mecca Bingo2018-05-02
  2. "Nice place to work at"

    StarStarStarStarStar
    Former Employee - Customer Service in Dundee, Scotland

    I worked at Mecca Bingo part-time for less than a year

    Pros

    The colleagues were very friendly and help you with anything People visiting were also very friendly Overall, a fun job to have

    Cons

    Job is very mundane, basically doing same thing over and over again, while we were offered few different places to work from time to time, in the end it all feels like its repeating same thing over and over again.

    Mecca Bingo2019-09-11
  3. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Wakefield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mecca Bingo part-time for more than a year

    Pros

    Chance to gain some experience in common fields

    Cons

    No work family balance, poor salary, treated like rubbish, all about themselves

    Advice to Management

    Need to book ideas up and do more for the staff undervalued all the time and swept to one side

    Mecca Bingo2019-09-24
  4. "Used to be so much better!!"

    StarStarStarStarStar
    Current Employee - Team Member in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Mecca Bingo part-time for more than 10 years

    Pros

    The team work their socks off in order to keep the company going. The regular customers are so nice and understanding that we do our best in our current staffing situation

    Cons

    Staffing numbers are so low that some members are working beyond what is acceptable. They are also expected to work two departments in to keep costs down. Pay is not great and staff deserve more for the amount of work they are doing day in day out

    Advice to Management

    Look after your staff- show that you actually care about the company and the people that work for you. Speculate to accumulate- customers aren’t coming because prize money is so low. Invest a bit of money to get them to come back and be a talking point between their friends and other bingo players

    Mecca Bingo2019-08-30
  5. "Cuts all round"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Mecca Bingo full-time for more than a year

    Pros

    Good team to alongside

    Cons

    Long hours due to split shifts end up working from 10 am- 2am Constantly cutting hours and staff Always looking for a way for them to make more money ie no awards night.

    Mecca Bingo2019-08-08
  6. "Could be so much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Kingston upon Hull, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Mecca Bingo full-time for more than 10 years

    Pros

    - Some great colleagues - Opportunity to progress - Some good Area Managers - Some innovation - Competitive pay

    Cons

    - Dreadful leadership from the directors - Company hamstrings itself with red tape - Reduction of team hours with no measure for impact on service - viewed as cost only - Values and culture not lived - merely soundbites and punchy phrases - Terrible HR department, pick and choose their own policies when it suits - General Managers not doing their hours, many literally stealing a living - General Managers that... have an opt in / opt out attitude, some are allowing their clubs to die - No relocation policy, you can have 2-3 weeks notice and have to move 100+ miles at your own cost - Waste money on ideas that are obvious failures - Luda to name just one, picked the wrong people to lead the project - In a dying industry, innovative thinkers are frowned upon, those that stay in their lane are applauded - Process and procedure is held above delivering results

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    Advice to Management

    Address the issues with the senior leadership team - it will improve the company no end. Cost cutting has a finite cycle, understand that some cost cutting also cuts profits. Hold more general managers accountable - not to just ticking boxes but actually driving their business. Create a culture and values that you are actually willing to demonstrate without compromise.

    Mecca Bingo2019-08-21
  7. "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Mecca Bingo full-time

    Pros

    Great development. Career progression The Team

    Cons

    Hours can be unsociable however that is expected working in the leisure industry.

    Mecca Bingo2019-01-11
  8. "Great place to work, sometimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mecca Bingo part-time for more than 5 years

    Pros

    • Great place to develop you’re customer services skills • most of the team are really friendly to work with

    Cons

    • long hours • no work life Balance if full time • no training • 90% of the time your short staffed • to much is expected for just one person, examples being being put a department by yourself and expecting to do everything by yourself but sometimes that is impossibe. • sometimes you can be put on to work till 2:00am and rota’ed back in at 10:00am or 12:00pm the next day. Allowing not even minimum rest

    Advice to Management

    Love working here, but no proper training is given and things discussed during non-regular appraisals are adhered to. it’s not the same rules for all staff, for example if your a managers pet or have been there along time you can get away with murder and management turn a blind eye to it. Rota extra staff when running a promotion, one person taking out food for 300/400+ people is incredibly stressful and not to... mention impossible to give great customer service with that pressure on you.

    Show More
    Mecca Bingo2018-12-14
  9. "Poor Senior Management and HR Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Mecca Bingo full-time for more than 3 years

    Pros

    Everyone in club (bar the Management) is great - you build some fantastic relationships with colleagues and customers. Variety of shifts & departmental tasks.

    Cons

    Very political - if your face fits, then you’ll be fine. Area Manager has nothing positive to ever say - and will never say it to your face, always via emails. General Manager decides when and what they work - taking days off for their own social life despite leaving all the Team Leaders and other Senior team to deal with the club. HR say they treat everything professionally; which is an out and out lie. They... repeat conversations, send letters that have humpteenth errors in them and aren’t actually fully qualified to deal with people. Always back the management over everything even if they are in the wrong. Pay structure is completely screwed up - Team Leaders earn more than OM’s and GM’s with years and years of experience getting less than fast tracks who are on excessive wages. Pride their mission on trying to drive admissions but actually couldn’t care less about customers - cut staffing hours, staffing levels and poorly thought through promotions which are the same old dish water they have for years.

    Show More

    Advice to Management

    Please take a look at the professionalism of your HRBP’s and your Area Managers. Management as a whole at club level just take the mick and work what they like - coming in late, going home early, don’t turn up etc. Make them clock in like the rest of the club team so you can SEE what they actually do and don’t work. When recruiting managers - please don’t let them get the job if we fail Team Members on the same... thing. Being a GM in a Bingo career and having a fear of a microphone just doesn’t work. Grow from within. Don’t pull all these externals in everywhere when you have capable people within the company to assist you. Same for TGM’s - there are TGM’s out there that could do the job with their eyes closed, yet you insist on employing externals with absolutely no knowledge of this industry. In terms of Senior Management - Alan & John do a fantastic job in a poor situation the company is in - it’s just a shame your lower level management is giving you such a bad name. Mecca will fold in 3-4 years and will cease to exist if you don’t take a look at what GM’s/AM’s/HRBP’s in your business are doing to destroy what could be an enjoyable and profitable business.

    Show More
    Mecca Bingo2018-12-27
  10. "No life but work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Edinburgh, Scotland
    Doesn't Recommend

    I worked at Mecca Bingo full-time for less than a year

    Pros

    Loads of hours to have

    Cons

    Long hours, split shifts, minimum wage

    Mecca Bingo2019-01-10
Found 50 reviews