Mecca Bingo Reviews | Glassdoor.co.uk

Mecca Bingo Reviews

Updated 11 Jan 2019

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Found 45 reviews

3.2
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49%
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0%
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Mecca Bingo CEO  John O’Reilly
John O’Reilly
3 Ratings
  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Dagenham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mecca Bingo full-time for more than 10 years

    Pros

    Flexible hours, supportive senior team, Good communication from senior management to club level, Open door policy from all management levels, opportunities to progress.

    Cons

    Pay is competive compared to other businesses within the leisure industry but thinks there could be a better bonus scheme considered in the future for operations Managers.

    Advice to Management

    The amount of effort that has gone in over the recent months to try and ensure every voice is heard has been a positive step forward.

    Mecca Bingo2018-05-02

    Mecca Bingo Response

    June 18, 2018Operations Director - Mecca

    Thanks very much for your comments, it is great to hear that our effort to give everyone in the team a voice has been noticed. We will take a look at your suggestion and add it into the mix of things we work on for the future. Thanks again :-)

  2. "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Mecca Bingo full-time

    Pros

    Great development. Career progression The Team

    Cons

    Hours can be unsociable however that is expected working in the leisure industry.

    Mecca Bingo2019-01-11

    Mecca Bingo Response

    January 14, 2019Employee Relations Manager

    Thank you so much for sharing your feedback - it's great that you enjoyed your time with us, thank you for your service.

  3. "Poor Senior Management and HR Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Mecca Bingo full-time for more than 3 years

    Pros

    Everyone in club (bar the Management) is great - you build some fantastic relationships with colleagues and customers. Variety of shifts & departmental tasks.

    Cons

    Very political - if your face fits, then you’ll be fine. Area Manager has nothing positive to ever say - and will never say it to your face, always via emails. General Manager decides when and what they work - taking days off for their own social life despite leaving all the Team Leaders and other Senior team to deal with the club. HR say they treat everything professionally; which is an out and out lie. They repeat...

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    Advice to Management

    Please take a look at the professionalism of your HRBP’s and your Area Managers. Management as a whole at club level just take the mick and work what they like - coming in late, going home early, don’t turn up etc. Make them clock in like the rest of the club team so you can SEE what they actually do and don’t work. When recruiting managers - please don’t let them get the job if we fail Team Members on the same thing....

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    Mecca Bingo2018-12-27

    Mecca Bingo Response

    January 8, 2019National Operations Director

    I’m really sorry to hear this is how you feel. I would be happy to talk it over if you want to get in touch with me (in complete confidence) at John.Dyson@rank.com? Regarding the issues you have raised concerning HR, please contact Ian.Marchant@rank.com who will be happy to talk ...

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  4. "No life but work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Edinburgh, Scotland
    Doesn't Recommend

    I worked at Mecca Bingo full-time for less than a year

    Pros

    Loads of hours to have

    Cons

    Long hours, split shifts, minimum wage

    Mecca Bingo2019-01-10

    Mecca Bingo Response

    January 16, 2019Employee Relations Manager

    Thank you for your review.

  5. "Great place to work, sometimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mecca Bingo part-time for more than 5 years

    Pros

    • Great place to develop you’re customer services skills • most of the team are really friendly to work with

    Cons

    • long hours • no work life Balance if full time • no training • 90% of the time your short staffed • to much is expected for just one person, examples being being put a department by yourself and expecting to do everything by yourself but sometimes that is impossibe. • sometimes you can be put on to work till 2:00am and rota’ed back in at 10:00am or 12:00pm the next day. Allowing not even minimum rest

    Advice to Management

    Love working here, but no proper training is given and things discussed during non-regular appraisals are adhered to. it’s not the same rules for all staff, for example if your a managers pet or have been there along time you can get away with murder and management turn a blind eye to it. Rota extra staff when running a promotion, one person taking out food for 300/400+ people is incredibly stressful and not to mention...

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    Mecca Bingo2018-12-14
  6. "cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cleaner in Leicester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Mecca Bingo part-time for more than a year

    Pros

    it was a cleaning job

    Cons

    the long hours and you work every day

    Mecca Bingo2018-12-12

    Mecca Bingo Response

    January 16, 2019Employee Relations Manager

    Thank you for your review.

  7. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Mecca Bingo part-time for less than a year

    Pros

    Meeting new people. Some nice members of staff.

    Cons

    Terrible management. Don't know what is going on in other depths.

    Advice to Management

    Have more one on one with staff and see what is actually happening.

    Mecca Bingo2018-08-13

    Mecca Bingo Response

    November 2, 2018Employee Relations Manager

    Thanks for sharing your feedback, it is fantastic to hear that you enjoy meeting new people. It is very disappointing to hear your opinion on management, please contact your HRBP to discuss matters of concern further.

  8. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Exeter, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mecca Bingo part-time for more than 10 years

    Pros

    Meeting and greeting new and existing members.

    Cons

    Poor management, no work/life balance, one to one meetings are useless as what is discussed does not get kept to. Under paid for what is expected of you, severely under staffed, pressurised, get told off by management and Team leaders in front of customers which is completely wrong, no training to progress, made to feel uncomfortable when you raise a concern, expected to work overtime and not asked, they just change the...

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    Advice to Management

    A complete restructure of your clubs is needed. Hire competant management that are approachable. Speak to ALL team members in the clubs to get their honest opinion and not one of those stupid forms you just got us all to do where we felt we had to lie as we did not believe that management could not read our answers.

    Mecca Bingo2018-06-18

    Mecca Bingo Response

    November 2, 2018Employee Relations Manager

    It is great to hear that you enjoy interacting with our customers, this enhances their experience with us. However, it is very concerning to hear about your experiences with leadership in club, please contact your HRBP to discuss this further. The behaviour you describe is simply ...

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  9. "Bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mecca Bingo full-time for more than 10 years

    Pros

    Nothing ,just very poor to work for

    Cons

    Bullying never dealt with,favourites can get away with being lazy ,no perks and poor senior team.cutbacks make it impossible to do your job to a good standard

    Advice to Management

    Act on bullying and very poor senior team leaders who have favourites

    Mecca Bingo2018-06-13

    Mecca Bingo Response

    November 2, 2018Employee Relations Manager

    It is very disappointing to hear that you feel that there were no benefits to working here after more than 10 years of service. The behaviour you describe is not tolerated and we would like to investigate this further. Please email corporatecomms@rank.com if you wish to discuss ...

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  10. "Mixed feelings..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mecca Bingo part-time for more than 3 years

    Pros

    You form close bonds with the regular customers who take an interest in your person life. The team are friendly and you can make real friends there. Sometimes hard work is recognised.

    Cons

    Split shifts meaning really long days starting as early as 7:30 and finishing as late as 11:30. Usually short staffed. You’re never trained on anything. Management get to pick and choose when they work. It actually makes people depressed working there. You can get absolutely hammered with overtime. Some staff are in until 10:30 at night and then expected to be in for 7:30 in the morning. Staff leave all the time yet the...

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    Advice to Management

    More employee incentives. Try to keep staff. Take into consideration the hours given to people. Provide proper training.

    Mecca Bingo2017-12-24
Found 45 reviews