Does MedCost pay their employees well?

According to anonymously submitted Glassdoor reviews, MedCost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MedCost. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MedCost?

52% of MedCost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MedCost 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at MedCost?

Customer Service Representative (6) , Customer Service (2) , Customer Service Representative (CSR) (2)

What are the pros of working at MedCost according to real employee reviews?

"Great benefits!" ((in 5 reviews)); "Decent coworkers" ((in 3 reviews)); "Generous vacation/sick but they recently suspended everyone from taking time off with little notice." ((in 3 reviews)); "work from home was great" ((in 3 reviews))

What are the cons of working at MedCost according to real employee reviews?

"Management sometimes hard to get in touch with" ((in 2 reviews))

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MedCost

MedCost Reviews

3.1

52% would recommend to a friend

(51 total reviews)

Lisa Farrell

73% approve of CEO

44% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

MedCost has an employee rating of 3.1 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MedCost employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

4.0

16 Jan 2026

Good company

Systems administrator

Recommend

CEO approval

Business outlook

Pros

Good benefits, work life balance.

Cons

Just bought out by HPI

4.0

13 Jan 2026

Best Company I've ever worked for!

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

This is the best company I've ever worked for! Amazing co-workers, the best management team and they are such a supportive company!

Cons

The pay rate could be higher, but the atmosphere and support from the team make up for it!

1.0

4 Aug 2025

Not supportive

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Working from home and equipment provided

Cons

Constantly changing the process of doing things

Viewing 1 - 3 of 51 Reviews

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