Meeting Expectations Reviews

The pay is ridiculously low. They use outdated "pay bands" that haven't been updated in years. "Merit" increases barely account for cost of living increases, and year end bonuses are laughable. Benefits like health insurance are terrible. And the cost to employees keeps increasing, so many (including myself) actually LOST money this year since merit increases were so small. Senior management has been there forever, and as such, has no new ideas and just keeps doing what they've been doing for years. Additionally, there is no room for advancement unless someone quits. Everyone is also incredibly overworked. It's not abnormal to find people putting in 10-12 hour days, but they say they can't afford to hire more people. Every decision seems to be made to put more money in the pockets of senior management, and less in employees bank accounts. Because of all this, there is high turnover, grumpy employees, and constant gossip in the office.

There is a strong sense of favoritism within an inner circle, where knowing and being managed by the right person will make or break your career. There is one part-time employee for the HR department for a company with 100+ employees located in four major offices across the United States. When an issue or conflict arises in the workplace it is often over looked and goes unresolved because management does not have the time and the one HR person is never there. There is a lack of transparency between upper management and employees which creates confusion and a secretive working environment, which has been leading to employees becoming uneasy about their job security. Although they claim differently about personal growth within the company during your interview, it is actually extremely difficult to move up in the company (unless you work with the right person). They pride themselves about the longevity of their staff, yet they do nothing to aid lower level staff to grow them into the company and set them on a course for upper management. They expect you to help out whenever you can and to take on new work loads without your impute or consent. Consistently employees are working above their capacity and above their pay grade, without compensation. in 2014 their client base increased rapidly and almost all existing employees were overloaded with work as the scrambled to hire to accommodate the workload. As a result in 2015 client satisfaction dropped and two major million-dollar clients did not renew their contracts. With little to no movement in new clients on boarding the company was recently forced to downsize. Regardless if the company is growing or downsizing in both cases upper management is very reactive and there is little strategy or thought put into important decisions that affect individual employees and the long term goals for the company. As much as they claim to value employees and their personal growth, upper management's real focus is on the incoming revenue and they will be the first ones to sacrifice an employee for the greater cause, whether that be a demotion, a heavy work load or a lay off.