Mencap Reviews

Updated Sep 20, 2021

To filter reviews, or .

Found 248 of over 279 reviews

3.4
50%
Recommend to a Friend
54%
Approve of CEO
Mencap CEO  Edel Harris (no image)
Edel Harris
24 Ratings
Pros
  • "Very good to work with people with a learning disability(in 20 reviews)

  • "They really care about people we support(in 17 reviews)

  • Cons
  • "Support workers targeted when challenging managers over support for PWS(in 19 reviews)

  • "long hours, emotionally demanding, poor pay(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      its great

      Sep 20, 2021 - Programmer Coordinator in Borehamwood, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of scope for progression

      Cons

      pressure of ofsted can make it a stressful environment

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 1 year

      Love the people I support

      Sep 4, 2021 - Waking Night Support Worker in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The guys I support are amazing

      Cons

      Be careful you can get caught up in employee politics quickly.

      Continue reading
      Be the first to find this review helpful
    3. 3.0
      Current Employee, more than 3 years

      Rewarding, but challenging

      Sep 16, 2021 - Relief Support Worker in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewarding, independant, always doing something new and different

      Cons

      Can be highly stressful and challenging at times, management not great, hours can be long and days not planned out well by management, very demanding, always on your mind even when you clock out for the day, low pay.

      Be the first to find this review helpful
    4. 3.0
      Former Employee

      Good and bad...

      Sep 16, 2021 - Communications in Nāgpur, Maharashtra, Maharashtra
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it is working for a good cause

      Cons

      the management structure was poor

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Overview

      Aug 30, 2021 - Area Manager in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good teams, great colleagues and shared vision and ethos.

      Cons

      No clear recognition and pathways to progress.

      Be the first to find this review helpful
    6. 3.0
      Current Employee, more than 5 years

      Mencap

      Sep 2, 2021 - Support Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewarding helping to look after people we support.

      Cons

      Low pay, Lone working, No progression

      Be the first to find this review helpful
    7. 2.0
      Former Employee, more than 1 year

      A wonderful charity overall, but horribly toxic culture

      Aug 24, 2021 - Fundraiser in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      . Transformative programmes run by people who really care about making the world better for people with a learning disability . Attracts a lot of really lovely people across the organisation, including being disability led with hiring practices. They practice what they preach around hiring people with learning and other disabilities. . The salaries for Head Office/Programme/Fundraising staff is fair

      Cons

      . The culture within the fundraising team is fundamentally broken. The staff turnover is awful and there is little to no care for staff and wellbeing unless they are over-achieving. It's an incredibly competitive environment, which allows for a toxic culture and bullying which is pervasive across all levels of Fundraising at Mencap. . They did not include fundraising in initial conversations around their new strategy, which makes a lot of the new programmes/initiatives very hard to fundraise for. There seems to be a disjointed nature between the rest of the charity, and fundraising. . There is ineffective leadership. Many staff members are unhappy, burnt out or struggling with work related stress and anxiety. This comes from the working culture set by the Senior Leadership Team within fundraising at Mencap. Also there are several SLT members with multiple grievances against them, none of which ever seem to amount to anything. Also SLT do not listen to staff who are unhappy, or made any effort to change these cultural issues that affect staff turnover and happiness. It does not fit in with the charity 'values' of being 'kind' and 'inclusive'. . It is an incredibly hierarchical management structure with little room for creativity and freedom to fail within fundraising. The ways of working are very linier and there are multiple bottle-necks that stop workflow, adding to the amount of pressure on staff. There are also unrealistic standards put on staff that come directly from the Senior Leadership Team.

      Continue reading
      2 people found this review helpful
    8. 5.0
      Former Employee, more than 3 years

      Valued team mate

      Aug 6, 2021 - Enhanced Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get great support from the right people to develop your skills and get to work for amazing people with disabilities and have fun doing all that. 1000% recommend working here especially now they are hiring new talents people to expand the great team that is already present.

      Cons

      There is no negative when you are working for amazing people who put a smile on your face even on your worst days.

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Good

      Aug 6, 2021 - Support Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supporting people to live independatly and employees make life long friends

      Cons

      Management can be awful and very unhelpful at times, they need to work on that

      Continue reading
      Be the first to find this review helpful
    10. 1.0
      Former Employee, more than 1 year

      Hell on eartyv

      Sep 8, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The only pros are that you get to work with people with LD and there’s a lovely food market near the office for lunch

      Cons

      The senior management across the board is extremely delusional. They do not care about staff well-being one ounce. HR in itself is a joke and should be investigated by the commissioner for poor practice. Do not work here in any capacity unless you want to experience hell on Earth.

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 248 Reviews

    Popular Careers with Mencap Job Seekers

    JobsSalariesInterviews

    Work at Mencap? Share Your Experiences

    Mencap logo
    or