Mencap Reviews | Glassdoor.co.uk

Mencap Reviews

Updated 15 October 2018
110 reviews

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3.2
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Approve of CEO
Mencap CEO Jan Tregelles
Jan Tregelles
41 Ratings

110 Employee Reviews

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Pros
  • "I feel there are opportunities to progress, and the team I work with all have the interests of people we support very much at heart" (in 12 reviews)

  • "seeing a person with a learning disability lead a normal and comfortable life makes my job rewarding" (in 15 reviews)

Cons
  • "management plus they get paid way too much at the support workers expense" (in 16 reviews)

  • "Some support staff just not the right people to be in that Healthcare role & unable to grasp concept of person centred care for service users" (in 8 reviews)

More Pros and Cons

  1. "Support worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Worker in Borehamwood, England
    Current Employee - Support Worker in Borehamwood, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mencap full-time (Less than a year)

    Pros

    Friendly, supportive, good Training

    Cons

    Weekend and bank holiday working


  2. "Employment Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employability Officer in Belfast, Northern Ireland
    Former Employee - Employability Officer in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mencap full-time (More than a year)

    Pros

    work with very friendly people and really rewarding job

    Cons

    very little training on employ-ability/employment law

    Advice to Management

    Offer training on employment law

  3. "service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in London, England
    Former Employee - Service Manager in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mencap part-time (More than 5 years)

    Pros

    I had a lot of satisfaction of helping people with learning disability to find a job, supporting them until they are fully integrated at work.

    Cons

    A lot of frustration especially fro companies that don´t understand what a learning disability is, and not accepting them at work.

    Advice to Management

    Focus more at working with the clients than working in the management level, which leave them far from the real knowledge about our clients.


  4. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mencap part-time

    Pros

    Very supportive staff and environment

    Cons

    Thrown in the deep end a bit with personal care, but just ask for help and they will help you


  5. "Currently employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mencap full-time (More than 5 years)

    Pros

    Good values good support and training opportunities. You feel you are working to do good gor others and see the value of your work

    Cons

    If you work in business support Little opportunities for promotion or development

    Advice to Management

    Senior management need to be more visible to London centric


  6. "Rewarding work but no flexability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Support Worker in Grimsby, England
    Current Employee - Support Worker in Grimsby, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mencap part-time (Less than a year)

    Pros

    The pay is good, the actual work is rewarding and the staff usually get on well.

    Cons

    The management aren't willing to be flexible with working hours, i never seem to get the rota requests i ask for and have to swap with fellow employees


  7. "Think twice before applying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Worker in Nottingham, England
    Current Employee - Support Worker in Nottingham, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mencap part-time (More than a year)

    Pros

    Introductory training is good, helping the people we support, lots of experience gained.

    Cons

    Unsociable hours, lack of managerial presence means cliques treat the place like a social club and bullying type behaviour (covered up as teamwork) gets buried under sand, understaffing , pay doesn't match the work you do.

    Advice to Management

    Instead of taking on so many services, work on improving the ones that you have and also taking care of the staff. Lack of morale is leading to a lot of staff wanting to leave .

    Mencap Response

    28 Aug 2018 – Senior Talent Acquisition Specialist

    Hi,

    Thank you for taking the time to provide us with your feedback.

    We are really pleased to hear that you have enjoyed your training and induction into Mencap, this is something we are really... More

  8. "just awfuk"

    StarStarStarStarStar
    Current Employee - Worker in Southport, England
    Current Employee - Worker in Southport, England

    I have been working at Mencap part-time (Less than a year)

    Pros

    users users users users users

    Cons

    management plus they get paid way too much at the support workers expense

    Advice to Management

    from the top downwards it stinks and no one will ever try to sort it


  9. "Mencap Merseyside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Worker in Liverpool, England
    Current Employee - Support Worker in Liverpool, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mencap part-time (Less than a year)

    Pros

    The job is fun (most of the time), you get to support people to live a normal life and help them to manage their learning difficulty, lots of overtime (I am contracted to 20 hours but do well over 50 a week).

    Cons

    Some staff members seem to need a support worker themselves and staff who have worked in a house longer than you seem to think they are entitled to take certain liberties - leaving work early for example.

    Low pay for the level of responsibility we have.

    When starting supporting someone in a new place adequate information isn't given on the people you will be supporting, they have support plans but you can't really go through them all especially when you are providing support for many people at one time.

    low pay leaves you feeling undervalued for all your hard work.

    Advice to Management

    Would it really kill you to give us a miniscule pay rise?


  10. "Great people, lack of clear direction from senior leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mencap full-time

    Pros

    Working with some lovely people who are committed to the cause

    Cons

    No career progression, lack of clear direction from senior leadership, substantial turnover in staff

    Mencap Response

    28 Aug 2018 – Senior Talent Acquisition Specialist

    Hi,

    Thank you for take time out of your day to submit a review, which in turn will help Mencap continuously improve the way we work with our team members across the United Kingdom.

    We are... More


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