1 Jul 2026
Great place to work, but pay could improve
Anonymous employee
Monzo Bank Reviews
73% would recommend to a friend
Diana Layfield
71% approve of CEO
74% positive business outlook
Monzo Bank has an employee rating of 3.9 out of 5 stars, based on 1,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Monzo Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).
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1K reviews
29 Jun 2026
Monzo Bank Response
2dHi there,
Thanks for taking the time to share such honest feedback. We’re really pleased to hear that the team, flexibility, holiday allowance and manager support have been positive parts of your experience.
We also hear your feedback on pay and the pressure that can come with monitoring, especially in a customer support role. Feedback like this helps us understand where things are working well and where we need to keep improving.
If you’re comfortable sharing more detail, please contact us at hiring@monzo.com so we can make sure your feedback reaches the right team.
Thanks again for sharing this with us.
28 Jun 2026
Monzo Bank Response
2dHi there,
Thanks for taking the time to share your experience. It’s great to hear that the tooling, engineering practices, people and remote working environment have been positive parts of your time at Monzo.
We also hear your feedback on growth, levelling and reward, and understand how important those things are to people’s long-term experience at work. Feedback like this helps us understand where things are working well and where we need to keep improving.
If you’re comfortable sharing more detail, please contact us at hiring@monzo.com so we can make sure your feedback reaches the right team.
Thanks again for sharing this with us.
