Does Mr. Cooper pay their employees well?

According to anonymously submitted Glassdoor reviews, Mr. Cooper employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mr. Cooper. This rating has been stable over the past 12 months.

How satisfied are employees working at Mr. Cooper?

67% of Mr. Cooper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mr. Cooper 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mr. Cooper?

Home Advisor (128) , Process Associate (89) , Mortgage Loan Officer (81) , Loan Processor (67) , Customer Service Representative (57) , Software Engineer (57) , Mortgage Loan Processor (40) , Loan Officer (34) , Manager (31) , Senior Software Engineer (23) , Senior Process Associate (22) , Underwriter (21) , Loss Mitigation Specialist (20) , Mortgage Professional (18) , Customer Service Representative (CSR) (17)

What are the pros of working at Mr. Cooper according to real employee reviews?

"good pay and stays busy" ((in 114 reviews)); "Work life Balance is good" ((in 104 reviews)); "Benefits are good and fairly cheap." ((in 90 reviews)); "Great culture and company that really cares about their employees" ((in 86 reviews)); "Great people company always trying to find a better way to improve employee and customer experience." ((in 49 reviews))

What are the cons of working at Mr. Cooper according to real employee reviews?

"No Growth for Poor management" ((in 100 reviews)); "You are only measured by how your direct manager feels about you at that specific time." ((in 51 reviews)); "There are frequent layoffs due to industry" ((in 46 reviews)); "Long hours Expected to work multiple Saturdays during busy times Very vocal about being possibly let go if not performing" ((in 36 reviews)); "Less Salary and no growth if you are hired as an associate" ((in 35 reviews))

What are employees saying about Mr. Cooper redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mr. Cooper redundancy and their outlook for job security at Mr. Cooper in 2026.

What are the top reviewed Mr. Cooper locations?

London , Londonderry County Borough , Nottingham

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Mr. Cooper

Mr. Cooper Reviews

3.7

67% would recommend to a friend

(1,878 total reviews)

Jay Bray

76% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,878 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mr. Cooper has an employee rating of 3.7 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mr. Cooper employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

2K reviews

2.0

4 Aug 2024

Hhh

Business analyst

Recommend

CEO approval

Business outlook

Pros

Good money and weekend off

Cons

Over worked and not enough staff

Mr. Cooper Response

We appreciate your feedback. Our people make our mission possible - thanks for being a valued member of our team.

1.0

7 Oct 2023

Not the best

Manager

Recommend

CEO approval

Business outlook

Pros

None as u cab find.

Cons

Do not have none at all

5.0

16 Feb 2023

Great

Mortgage advisor

Recommend

CEO approval

Business outlook

Pros

Great company love it, grata pay

Cons

Non great company, greSt pat

Mr. Cooper Response

Thank you for sharing your review, this just made our day! We were lucky to have you as a Mr. Cooper Group team member.

Viewing 1 - 3 of 1,878 Reviews

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Jobs at Mr. Cooper

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