The company used to be a wonderful place to work. I wouldn't recommend it now. In the spring of 2021 the CEO, Kathy Marsh, stepped down. They did not replace her. The direction of the company changed. The goal now is to get products for sale as quickly and cheaply as possible. The officers all believe they know better than the tech professionals how to do this, resulting in chaos and a stressed tech team that has to constantly clean up their messes. The most recent example of their arrogance is the decision to not hire a new CTO and to just do away with the position. The tech team currently reports to the director of marketing.
Pay is very low at Musicnotes. Far below the industry standard, where there is an industry standard. Many of the valuable positions at the company have no comparable jobs anywhere else. These people are vital to the company, yet are not compensated accordingly. Raises are based on favoritism, not merit. This has caused an exodus in the past six months. The job ads reflect the low pay. (Don't look at the Glassdoor salaries tab – someone has been posting ridiculously high salaries there.)
The tech at Musicnotes is very old. They still use Microsoft Access for mission-critical applications. There has been a lot of hot air about rewriting them for about eight years now, and nothing has happened. Every so often the idea comes up as if it's a brand-new revelation, there is talk and excitement, and then it's abandoned in order to work on the latest big money-maker idea. Classic ASP is still used in important functions. No one wants to touch it.
I would not recommend working for the employer Musicnotes is right now. I hope things improve. It was a wonderful employer for many years.
