Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Navy Exchange?

56% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (103) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 78 reviews)); "Great people and always busy." ((in 40 reviews)); "Good work environment and people" ((in 17 reviews)); "Flexible scheduling to work around military life" ((in 13 reviews)); "401k matched, job security." ((in 13 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 87 reviews)); "poor management and very hot" ((in 52 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "Extremely low pay and favoritism" ((in 14 reviews)); "Upper management is completely disconnected from the sales associates." ((in 11 reviews))

What are employees saying about Navy Exchange redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange redundancy and their outlook for job security at Navy Exchange in 2026.

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Navy Exchange

Navy Exchange Reviews

3.2

56% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

74% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.3

Culture and values

3.3

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Navy Exchange has an employee rating of 3.2 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

663 reviews

4.0

17 May 2026

Great PTO and hours, but staffing issues persist

Customer service supervisor

Recommend

CEO approval

Business outlook

Pros

Generous PTO and 401k company match. Great working hours.

Cons

Minimal raise with APR, constantly short staffed, favoritism.

1.0

8 May 2026

Poor pay and lack of flexibility drive people away

Assistant buyer

Recommend

CEO approval

Business outlook

Pros

Not sure there are any anymore

Cons

Pay is half of what it would be in the private sector. Management will move you into a different role without your consent. They used to offer flexible telework but removed the benefit. Now teams are trying to get by while half their positions sit empty since we can’t seem to hire…because no one wants to work here

5.0

27 Apr 2026

Good opportunity for new graduates

Internal auditor

Recommend

CEO approval

Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

Viewing 1 - 3 of 663 Reviews

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Jobs at Navy Exchange

CUSTOMER SERVICE CLERK (PART TIME)

GUEST SERVICE REPRESENTATIVE II (PART-TIME)

SALES ASSOCIATE - SOFTLINES (PART-TIME)

DIST ASSET PROTECT SAFETY SPEC