Neill Reviews

Every department in the company is understaffed, creating unrealistic workloads on all employees. Current amount of staff reportedly is all they have a budget for and will not listen to employee's demands for additional staff. Regular and sudden lay-offs under the guise of 'cutting costs'. Layoffs seem to happen immediately before or after MAJOR investments into remodeling on or off campus. There is no job security in any department or in any division, despite what is said during company gatherings. No bonus structure for salaried employees outside of sales departments. Vacation time is given to you at the beginning of the fiscal year, and it is a set amount based on your employment length. There is no way to earn additional time off based on your job performance. Constant shifting of fiscal year start dates. Yearly evaluation and review process is lengthy - if you get a raise, it will be several months after your evaluation is complete, with no back-pay. Evaluation procedure is the same blanket forms for all departments and was built around the salon division - neill employs a variety of positions not in any way related to salons. Entirely too much focus on 'company culture' and not enough on actual job performance. Neill works closely with Aveda, and instead of creating their own corporate identity would rather adopt Aveda's. Nepotism and back-scratching become obvious even after a short time of working there. Favorites are chosen quickly and advance through the company quickly - via newly created positions that did not exist previously. Educational opportunities exist but staff are so overworked that there is no time to utilize the tools provided. Career opportunities exist but only if you want to stay in the beauty industry. Their budgetary constraints have created stagnant positions in the company with no room for advancement - they have lost good employees to this and will continue to do so. Upper management preaches that work should not be your life, but there are still employees who work 12-14 hour days and nobody seems to care. Exceptional at sugar-coating situations to employees and customers. Promises are made in company gatherings that are never mentioned again. Major policy changes affecting pay, benefits, etc sometimes do not get announced. Terrible communication in all areas of the company. Extremely reactionary. Products are released at the demands of customers who threaten to defect to competing products. Until that point, problems are very often neglected or swept under the rug. The same can be said about employee relations. It takes the threat of leaving in order to get a decent raise. Projects and plans are put into motion because upper management becomes fascinated with something and wants it immediately. Company will flat out lie to you when salaries, back pay, anything financial is discussed, despite claiming to have adopted transparency. Raises are capped annually at 3% IF you receive a perfect score on your review. Management is instructed never to give anyone a perfect score. Amount of raise never balances out with annual health insurance premium increases, so we make less each year. You are expected to be at your station during natural disasters such as hurricanes or freezing precipitation conditions. People who actually show up during natural disasters are rewarded for coming in, whereas people who do not want to risk their lives or families to answer a phone for 8 hours are put on the short list and made to feel guilty for not appearing.