Is Nespresso a good company to work for as a Sales Associate?

Sales Associate professionals working at Nespresso have rated their employer with 4.3 out of 5 stars in 66 Glassdoor reviews. This is a higher than average score with the overall rating of Nespresso employees being 3.8 out of 5 stars. Search open Sales Associate jobs at Nespresso now and start preparing for your job interview by browsing frequently asked Sales Associate interview questions at Nespresso .

Does Nespresso pay Sales Associate employees well?

Sales Associate professionals rate their compensation and benefits at Nespresso with 3.8 out of 5 stars based on 66 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Sales Associate salaries and benefits at Nespresso .

How happy are Sales Associate professionals working at Nespresso?

76% of Sales Associate employees at Nespresso would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Sales Associate professionals have also rated Nespresso with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.7 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 186 reviews)); "Great place for customer service exp, delicious coffee, free coffee, possibility of expansions" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 48 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 35 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

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Nespresso Sales Associate reviews

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4.3

76% would recommend to a friend

(66 total reviews)

Alfonso Gonzalez Loeschen

2% approve of CEO

44% positive business outlook

Ratings by category

4.3

Diversity and inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Culture and values

3.3

Senior management

3.2

Career opportunities

Sales Associate employees have rated Nespresso with 4.3 out of 5 stars, based on 66 company reviews on Glassdoor. This indicates that most Sales Associate professionals have an excellent working experience there. Nespresso is rated 22% above average by Sales Associate professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

66 reviews

4.0

13 Apr 2026

Good Pay

Sales associate

Recommend

CEO approval

Business outlook

Pros

Pay was good, proportional to the work included

Cons

Quite boring - can end up with tons of free time to kill on location

Nespresso Response

1mo

Hello, Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the compensation aligned with the responsibilities of the role—this is something we continuously strive to ensure across our teams. We also appreciate your honest feedback regarding the pace of the work. At Nespresso, we aim to create engaging, dynamic environments, and we recognize that experiences can vary depending on location and timing. Your comment is valuable and will help us reflect on on-site activities' structure to maintain a consistently stimulating and fulfilling workday. We wish you good luck with the career endeavors. Thank you.

5.0

9 Mar 2026

Great

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great team and environment to work in

Cons

it does not have any

Nespresso Response

2mo

Hello colleague, Thank you for sharing such a positive review. It is our pleasure to read that your experience at Nespresso is positive, and that you enjoy working with your team. We put a lot of effort into creating a welcoming atmosphere where everyone can thrive and succeed. Thank you for such an encouraging feedback. If you have any additional details or suggestions you would like to share, please don’t hesitate to contact your HR or management team. Wishing you all the best in your journey with us. Thank you.

4.0

11 Feb 2026

Great Environment

Sales associate

Recommend

CEO approval

Business outlook

Pros

was fun, manager was especially kind and caring and got great sales experience

Cons

felt like customers were a little more intense at this location versus other sales places i've worked at

Nespresso Response

3mo

Hello, Thank you for taking the time to share your feedback with us. We are thrilled to read that you recognize our efforts in creating a positive environment for everyone to develop their skills. It is especially delightful to know that you appreciate our leadership team, as we want our employees to feel cared for. We understand a retail environment requires a lot of customer interaction and we greatly appreciate the efforts of our people to provide quality service to all customers. We wish you the best. Thank you.

Viewing 1 - 3 of 66 Reviews

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