Micromanaging + Complete Lack of Leadership + Lots of Gossip = NorthPointe
Pros
The consumers (clients) are by far the best part of this job. Of course they present some challenges, but they will make you laugh everyday. In some departments, there is a good work/ life balance and it is pretty easy to work flexible hours or take time off when needed.
Cons
Extremely high insurance costs due to employees excessively using (abusing) insurance programs; costs get passed along to everyone else. Unbelievable micromanaging from most mid level to upper level managers. At times, it feels impossible to do your job, so much so that employees finally get to the point that they don't want to anymore. Pay is deplorable - absolutely no raises, regardless of performance. Employees are very "gossipy" and often create drama - it gets tiring trying to stay out of it. Many employees are miserable and have little drive or passion for anything - makes for a negative, uninspiring place to be everyday. Do yourself a favor - If you are going to spend eight hours of your day somewhere each day, find a workplace that attracts intelligent, thoughtful people. At NorthPointe, the loudest and/ or whiniest people end up making decisions (because supervisors are severely lacking in leadership skills), rather than things being done in an efficient, simplified way. Rather than working together, departments are often working against one another due to poor management that allows employees to create a combative working atmosphere.