Nulogy Reviews

4.2

79% would recommend to a friend

(77 total reviews)
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Jason Tham

94% approve of CEO

65% positive business outlook

Nulogy has an employee rating of 4.2 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nulogy employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
1.0
21 Jun 2020
Recommend
CEO approval
Business outlook

Pros

After processing all that went on during my time at this company, no salary or health benefit could stand as a positive against all the negatives that exist here.

Cons

In light of recent world events, I would like to speak up and caution any minority who wishes to work at Nulogy. During my time here, I have heard stories from coworkers about the abhorrent behaviour that is allowed to foster and thrive at Nulogy and I have even witnessed it myself. A few examples for you to consider when applying to this company: 1) A employee of colour, being ostracized by their team, was labelled as difficult to work with and fired for speaking up about the negative treatment they received from their coworkers. It is also worthy to note the races of those who are fired from Nulogy. Although minorities are already far and few here, they also happen to be very expendable and are often the first to go. 2) A much needed discussion focused on racial inequalities within the workplace was stifled by upper management, stating that it was too "uncomfortable" to bring up and that it may ruffle feathers. Pay cautious attention if you suddenly see Nulogy claiming that they are making space for this type of discussion now, when they did not allow it before. It is not from a place of care, it is only because they want to save face in the current political and societal climate. 3) A manager allowed an employee to continue spewing racist, white supremacist ideology in the office and refusing to act when it was brought to their attention. 4) And the most damning thing that I personally witnessed myself, a client services director (in the presence of another director and a seasoned employe who would also go on to be promoted as a director) proclaimed, "Does Caribbean Heritage month even matter?" during a discussion about its significance. I was shocked that nobody, especially the high ranking employees present, spoke up. As a new addition to the company at the time, I was afraid to be reprimanded so I kept quiet. But I am using my voice today.

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Nulogy Response
5y
Hello, Thank you for taking the time to share your experience working at our organization. I sincerely apologize to you for having experienced this, and furthermore, for not doing a better job making the space comfortable and safe for you to use your voice sooner. This must be fixed. Your experience highlights areas that we need to work on and improve. Over the 17 years that we have spent building the company, we have prided ourselves on our diversity successes, so it is humbling to hear so starkly about the oversights we have had at the same time. Your experience shows we have blind spots. We are learning from your perspective. It fuels what we reflect upon and prioritize. We also recognize that words can only go so far; and are fortunate to have very engaged employees who are holding us accountable to improving our employee experience. Some initiatives on the go are: - We engaged professional consultants in diversity and inclusion to advise us on making effective positive change within our organization. - We are forming an employee-led working group along with senior leaders to carry this effort forward. - I continue to host 1-on-1 employee experience sessions. I listen and learn what it’s like to work here from each unique perspective. Racism, along with any experiences of exclusion can be shared so I can learn first-hand where the gaps are. I extend to you an invitation if you would like to discuss this further. I am available to connect with you. Know that I am deeply grateful that you shared your experience. It is not easy to hear, but because of this we can implement more thoughtful and meaningful change. Jason Tham CEO - Nulogy
1.0
17 Jun 2019

Future doesn’t look too promising

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company seems to care about things that publicly make the org look deeply caring ie. Good benefits, flexible hours, company food/events etc. so if you’re looking for things like unlimited vacation, flexible hours, cool office etc. Nulogy does offer these type of incentives.

Cons

If on the other hand, you’re looking for things like career development, supportive knowledgeable leaders, working alongside people you can learn from etc. Nulogy does not offer this type of value. I feel the org doesn’t know how to adapt to welcoming new skill sets into the org or new ideas, working styles etc yet wants to hire people who can do what they want and how even if it is not necessarily the most effective or efficient way to do things.

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Nulogy Response
6y
We are striving to consistently improve so thank you for sharing your thoughts. It is important to me as one of the founders for Nulogy to be a really supportive place to grow and develop skills. We made one of our cultural values “Improvement in Practice” because we felt it would be important for us to constantly reinvent ourselves and learn through every stage of our growth. Today we invest in continuous learning for our employees internally and externally through employee learning budgets, sharing through organizational wide communication events, and in-house training sessions. The leadership team and board that they report to has an intentional mixture of experience from inside and outside of Nulogy. We definitely have taken note that you did not find this experience from our environment. We have also received your feedback about welcoming new ideas, skill sets, and working styles. We believe that we have invested significant effort in providing an environment that can give high levels of autonomy to teams and individuals. However we do appreciate that driving change and justifying new ideas is not easy and will reflect on how to make improvements to how we can better accommodate such valuable input. We do track our employee departure and tenure metrics and feel we are competitive in this regard. We also review our exit interview data and feedback like yours, perform analysis and trending and use this to continuously grow and improve so thank you for sharing your perspective. These reviews are an important way for us to learn and continue to grow. I am sorry to hear that your perception is that we are sugar coating the issues which is very much not our intent. The intent is to provide thoughtful responses that can give readers the opportunity to inform themselves, and to show openness for follow up and dialogue on the matters being discussed. I do care about my company and am happy to give my time to discuss these topics further, as would many other Nulogites past and present should this be desired. I am easy to find and regularly meet with people who reach out, or direct them to other Nulogites as it makes sense. Thanks for the thoughts!
2.0
9 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Paired programming early on, the employees are free of ego or attitude (mostly), management is fairly transparent, the agile coaches run interesting and helpful sessions for various team members.

Cons

The product is nothing more than a bloated CRUD app, the codebase is in a... questionable state, you won't see much in terms of growth or challenges working on the problems Nulogy faces (most of which are self-inflicted) and the paired programming gets old fast. Some of these stem from management being inexperienced (this is the only company most of them have really worked at for any serious amount of time) but I can hardy blame them, at least they're trying. The infrastructure team is incredibly dubious and unprofessional but for some inexplicable reason has the backing of the CTO and thus remains unchanged. A lot of Nulogy engineers think it's the cream of the crop but I get the impression that this is due to them having previously worked at poorly managed big corp X or coming from a bootcamp. Having had experience at other companies of similar size I can say I've consistently seen it done better elsewhere. Nulogy management and practices are ok, not amazing so take the other glassdoor reviews with a pinch of salt, some of them are doing serious kool-aid drinking.

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Nulogy Response
9y
Thank you for your feedback, both the pros and cons. I enjoyed reading the critical feedback because it’s a great opportunity to reflect on how we do things. I’d like to address each of your points to hopefully provide some clarity on the topics you raised. 1. "The product is nothing more than a bloated CRUD app": There are parts of the our main platform that are focused on configuration and, in these interactions, there is a strong bent towards CRUD (create, read, update, delete). However, the majority of our platform provides domain specific capabilities where CRUD is not an accurate characterization of the approach we take. For instance, inventory recall, lot/expiry traceability, quality control, production scheduling, labour optimization, and integration with other enterprise systems. Perhaps you didn’t get a chance to work on the more complex parts of the system during your time here and so I can understand why you have the impression of “bloated CRUD”. 2. "The code is in a … questionable state": I agree with you that some areas of the code are in a questionable state. I probably wrote chunks of it :). And I’d add that some of the areas of the code are in a great state. For us, this is the nature of the beast in software. The more we continuously learn about how to write great software, the more the code that we wrote in the past can be improved. We spend time either in our TDD cycle or explicitly tackling tech debt in order to convert our learnings into practice. If you were to time travel and see our code in the future, I’m sure you’ll see a better version of it 3. "The infrastructure team is incredibly dubious and unprofessional": I’d love to hear from you how you think our infrastructure team can be improved since “dubious” and “unprofessional” doesn’t give me or the Glassdoor readers much to go on. My personal experience with them is that they are professionals that care A LOT about the reliability of our systems, the well-being of the company, and learning best practices. 4. "A lot of Nulogy engineers think it’s the cream of the crop": I think there are many things that we do well and there are many things we are working on improving. I think we have a lot of discipline with automated testing, pairing, and we place a lot of emphasis on productive collaboration. On the flip side, we have a road ahead of us in terms of devops transformation and structured performance management. Overall, we really value team safety and we think that is something you don’t find at every workplace e.g. we had our annual Open Space last night which was an amazing way to connect the entire company. 5. "Hire more experienced devs... instead of bringing in more inexperienced bootcamp grads": At Nulogy, we value diversity. One of the dimensions of diversity is industry experience. People with more experience can always learn from having a beginner’s mind and we find that bootcamp grads have a lot of enthusiasm and curiosity that help push our team. In fact, we have run an apprenticeship program at Nulogy to help bootcamp grads grow the skills they need to be successful on the job. That being said, there is actually only one person on our team that is a bootcamp grad and that person has become a solid contributor the team. The remainder of the engineering team has a range of experience, from 2 to 30+ years coming from startups, large companies, and growth companies which we believe is a diverse, well balanced, foundation. If you’ve made it to the end of my response, thanks for reading! As a co-founder and engineering lead, I care deeply that our company is represented accurately in the community at large. If anyone interested in Nulogy wants to learn more, I’m happy to answer your questions. Jason Yuen, CTO jasony@nulogy.com
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