Off the Grid Reviews

3.4

67% would recommend to a friend

(76 total reviews)
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Matthew Cohen

69% approve of CEO

59% positive business outlook

Off the Grid has an employee rating of 3.4 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Off the Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

76 reviews
1.0
11 Feb 2019
Recommend
CEO approval
Business outlook

Pros

-There are still some passionate individuals that are fun to work with -The day-to-day benefits of working for Google are pleasant -Exciting and engaged catering clients and public keep the brand alive -There is still quite a bit of room to define how you work -Exciting and talented vendors (creators) and guests love OTG

Cons

Culture: While working at Off The Grid has its ups and downs, it is generally an exercise is slowly losing your self-respect. Practically each week is punctuated by a window dressed company-wide goodbye email for someone who has either quit or been fired. You never know who’s going next, so it’s better not to form any true relationships or bonds of trust with your coworkers. For those that you do let your guard down on, you are likely to get stabbed in the back or “thrown under the bus”. In terms of leadership, the company is controlled by a a small clique of individuals. Know that regardless of how seasoned or thoughtful you are in your work, the CEO will always make it known that he can do your job better, and will never miss an opportunity to either “derail” or “blindside” you and your peers at every turn. Additionally, know that there is a strong and distinct class divide within the company. Directors, Heads-Of, etc have very little idea of what working at OTG is like for the majority of its employees, and don’t attempt to try. Any attempt at discussing culture, values, or workplace experience from senior leadership is a response to issue-oriented problem solving rather than a true interest in actually making it a great place to work. Additionally, while senior leadership continues to talk about transparency in all-staff communications, what they are discussing is transparency, rather than actual transparency of information or inclusion. All of these points are long-term, structural issues that reside within the organization and not within any single event or period. Career Opportunities: Yes, there are many, many open positions. These positions are technically open for internal candidates, but in practice, they are not. Current employees are kept down by incremental, small raises and arbitrary title changes while external candidates are hired in under vastly higher positions. If you are doing well in your role, you might be recognized for it by your supervisor, but it will not result true career growth, because there are no real career opportunities at OTG. It is a job that everyone is working until they’re out. Work / Life Balance: You will face a never ending stream of chaos and unrealistic expectations that no single person would ever be able to achieve. Your only recourse is to try to say no, and either risk getting pushed out or feeling like a failure.

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Off the Grid Response
6y
This is a humbling review to read and I appreciate the time that you took to share your experience as an OTGer. I accept responsibility for the message you’re conveying, and please know that many of these areas are things that OTG is continuing to work on. I think you bring up two important themes around area’s we’ve made important improvements around that I’d like to share: -Pace of Growth, Turnover and Growth Opportunities: We’ve been growing rapidly every year we’ve been in existence. And, as you mention, this has produced positive opportunities for defining how you work. It has also hindered us from building a truly effective platform to prepare our employees for their next role within the company. We recognize this, and we’re making strides to build a skills based culture that can empower people in roles to understand how they get to the next place in their careers (and how OTG can support them acquiring the skills to get there). -Leadership (my) failure to align priorities: I am very sorry that you felt you had your work derailed during your time at OTG (by me or anyone else). We’re working very hard to align priorities within the organization so that people know that they’re working on the most important things (from top to bottom in the organization) at any given time. One of the great things about OTG is that we’re a dynamic company that is quick to adapt. But we’re working very hard to explain why we’re making the decisions we are throughout the whole organization, and to give people the tools to execute in an aligned and meaningful way. Thank you for your efforts during your time with OTG, and I hope that you can still remain a part of the community in some way.
3.0
10 Jun 2019

Good benefits and weekends off

Recommend
CEO approval
Business outlook

Pros

Weekends off and you if you go to google you get access to the cafeterias and game room.

Cons

Management is very loose. Things change a lot and management likes to hide from employees. Management is rarely onsite with the food trucks so employees tend to just go home after there shift even if they need to speak with management. Also, they will fire you for anything once they have the idea you need to be fired. I've seen it done at least 4 times since I've been there. If your a good employee you can break the rules with no issue but again once you've been marked as a bad employee they will fire you for anything they can. If your management your job is secure, the food truck workers will be replaced the minute you aren't helpful or if you complain too much you will be terminated. I've seen management abuse there company cards and bend the rules when it helps them. Awful work culture its workers vs management.

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Off the Grid Response
6y
Thank you so much for taking the time to write about your experience working at Off the Grid. I’m sorry that we didn’t do a better job of caring for you as an employee while you were with the company. While you mention the benefits of the working hours with our culinary program, the fact that you describe management as being unavailable is deeply troubling to me. While we’ve recently hired many strong managers to help address gaps in accountability like the ones you describe, we also understand that we’re rapidly growing and we’ll need to keep improving. As a result, we want to give each employee the opportunity to communicate concerns they see regularly to our Employee Experience team and Executive leadership. This is the reason why we’ve initiated quarterly town halls and engagement surveys to quickly tackle emerging problems and report progress directly to employees. Thank you for the 3 years you spent at OTG caring for our guests and communities by making delicious food. I’d be happy to continue the conversation and learn more about your experience if you email me at matt@offthegrid.com.
1.0
21 May 2020
Recommend
CEO approval
Business outlook

Pros

-My coworkers are some of the best people I've ever met (only at the bottom rungs though) -Lots of quick learning -Some shifts offer meals -Develop relationships with the food vendors and feel more connected to my community as result -Lots of overtime -Blossoming industry with many genuinely good innovations -Lots of very beautiful locations you will work

Cons

-Safety is not their priority, minimal training occurs -Some of the shifts are grueling in unnecessary ways that they refuse to change. -Minimal-to-no transparency between departments and management, I've seen a number of people's hours cut on a days notice with false explanations (If they want to fire you, they will find a way to do so) -Overwhelming class/gender/ability gap between the people who do hard labor and those that work in the offices or in the field (sans labor) -No genuine effort to improve the conditions of the production employees without it coming from begging -Similar to Amazon in their ability and willingness to have awful turnover and burnout their employees -Very poor planning between departments, we are usually left in the dark and then end up working 20 hour shifts (Yes, this actually happened a number of times) because of last minute plans or procrastination -There is a very direct tie between incompetency in the office and safety in the field. I and a number of my coworkers received permanent injuries because of bad ideas from top management (CEO, COO, Ops). -If you do not feel safe doing something, you will end up getting in trouble one way or another for voicing that concern. -You will not get a raise unless you ask, and even then you will probably be told no. -Their HR department is there to fight against your rights, not for your rights. Or at least this is their end result.

Viewing 1 - 3 of 76 Reviews

Glassdoor has 79 Off the Grid reviews submitted anonymously by Off the Grid employees. Read employee reviews and ratings on Glassdoor to decide if Off the Grid is right for you.