Does One Call Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call Insurance employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at One Call Insurance. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at One Call Insurance?

79% of One Call Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call Insurance 3.8 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at One Call Insurance?

Manager (12) , Sales Advisor (6) , Customer Service Agent (5) , Customer Service (4) , Customer Service Representative (4) , Project Manager (4) , Training Assistant (3) , Account Executive (2) , Accounts Assistant (2) , Admin Assistant (2) , Administration Clerk (2) , Administrative Assistant (2) , Advisor (2) , Insurance Agent (2) , Insurance Broker (2)

What are the pros of working at One Call Insurance according to real employee reviews?

"Overtime is also paid at £15.00, as well as getting a attendance bonus for just coming into work on time and when you should!" ((in 13 reviews)); "You’ll have to come in early for unpaid training outside your working hours." ((in 11 reviews)); "People are great" ((in 8 reviews)); "Lots of staff incentives and good team to work with." ((in 7 reviews)); "There are some great staff benefits available when reaching different service lengths such as free lunch, health insurance and for my 20 years service I was gifted a first class trip to Miami." ((in 6 reviews))

What are the cons of working at One Call Insurance according to real employee reviews?

"Treat like crap by managers who don’t care." ((in 9 reviews)); "Poor pay, poor management, poor organisation, small car park" ((in 5 reviews)); "Limited parking" ((in 4 reviews)); "Long hours and not fully remote" ((in 4 reviews)); "Minimum wage as it isn’t the best for me" ((in 4 reviews))

What are the top reviewed One Call Insurance locations?

Doncaster , Derby , Pontefract , Worksop

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One Call Insurance

One Call Insurance Reviews

4.1

79% would recommend to a friend

(199 total reviews)

Nik Springthorpe

90% approve of CEO

75% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

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Disability

Parent or family caregiver

One Call Insurance has an employee rating of 4.1 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The One Call Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

199 reviews

5.0

15 Jun 2026

Great environment with supportive managers

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great environment with great managers.

Cons

not really much to be honest

2.0

6 Jun 2026

Fun environment with management challenges

Cusomer service representative

Recommend

CEO approval

Business outlook

Pros

People are great Can be a fun environment

Cons

Silly rules on call processes Management with no management skills

3.0

3 Feb 2026

Good place to work

Quality assurance

Recommend

CEO approval

Business outlook

Pros

Good place to work Good benefits Very friendly environment Lots of opportunities for advancement and training

Cons

Communication from management is sometimes lacking Favouritism

Viewing 1 - 3 of 199 Reviews

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Jobs at One Call Insurance

Customer Service Assistant

Outbound Sales Advisor

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One Call Insurance Reviews

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Great environment with supportive managers

Fun environment with management challenges

Good place to work

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