Ontra Reviews

4.0

65% would recommend to a friend

(165 total reviews)
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Troy Pospisil

87% approve of CEO

64% positive business outlook

Ontra has an employee rating of 4.0 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ontra employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

165 reviews
2.0
5 May 2025

Ontra: The Heart of Contradiction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ontra holds a strong position in the contracts market. It has also at times benefitted from a number of capable and collaborative employees.

Cons

1. Culture and morale: While Ontra presents itself as open and friendly, its internal culture often transpires to be insincere and, at times, toxic. Though the company invests in in-person gatherings intended to foster connections, such events instead reinforce a culture marked by judgement and inconsistent expectations. Trust internally is very low and morale has been in steady decline over the past several years, in part due to multiple rounds of redundancies which were poorly handled by leadership / HR with minimal transparency. Although the company projects strong growth, high employee turnover is a persistent issue. 2. Product credibility: The technology offering - particularly its claimed AI capabilities - is extremely overstated. In reality, many of the functions attributed to “proprietary technology” are handled manually by external contractors or non-legal administrators. 3. Progression: While leadership espouses a merit-based approach, promotions are typically arbitrary and individuals without the necessary skills or experience are often elevated to management roles.

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Ontra Response
1y
Thank you for taking the time to share your perspective on your experience at Ontra. We appreciate you mentioning our strong position in the market and the contributions of our exceptional employees. We are disappointed to hear that your experiences at in-person events and with progression didn’t align with the collaborative environment we are cultivating. We remain committed to fostering a culture of trust and transparency and 93% of our employees participated in our Engagement Survey and the results reinforce that moral is at an all time high, with an eNPS of 46 and overall favorability of 84%- it is clear that the vast majority of our employees are proud to work at Ontra. We are also extremely transparent in our product offering and how we market our AI and human-in-the-loop solutions, but we thank you for your feedback . If you would like to provide any additional feedback about your experience, please contact your former People Business Partner.
5.0
16 Jul 2024

Fast Paced; Great People; Interesting Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Fast paced environment. Things constantly changing, evolving, it keeps the day to day really interesting and exciting for people who like a tech company environment; - Great, smart people who generally work really hard and are extremely collaborative. Intellectual curiosity is rewarded and their are industry experts who are always happy to explain complex concepts to those of us not in law or finance - very interesting work for big time clients. Making huge strides in AI and using cutting edge technologies. Actually have created a useful product layer on top of an LLM which I don't think many people have done successfully. - Good Pay and Benefits; managers give autonomy and only care about the work getting done well. Not how it gets done.

Cons

Hard to think of any major cons other than its a rapidly evolving and growing company. That may not be for everyone. But it creates lots of opportunity at the company and it feels like the sky is the limit in terms of career opportunities if you are willing to dive into the work.

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Ontra Response
1y
Thank you for your feedback. We're thrilled to hear that you find your work rewarding and enjoy the benefits we offer. Your advice about maintaining our culture is invaluable as we continue to grow. If you have any further suggestions, please reach out to your People Business Partner.
5.0
10 Sept 2023

Great company

Recommend
CEO approval
Business outlook

Pros

The people & great learning culture. You get a stipend for learning & development, the people are great, strong enablement team. Leadership encourages you to learn and seem to truly want you to develop in your career.

Cons

Very limited cons. Ontra is a great company. A lot of changes happening, but that is a good thing really. Excited about the changes and the future.

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Ontra Response
2y
Thank you for sharing your feedback!
Viewing 1 - 3 of 165 Reviews

Glassdoor has 172 Ontra reviews submitted anonymously by Ontra employees. Read employee reviews and ratings on Glassdoor to decide if Ontra is right for you.