Does Optima Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Health employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Optima Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Optima Health?

60% of Optima Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Health 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Optima Health?

Care Coordinator (11) , Customer Service Representative (9) , Occupational Health Technician (3) , RN Case Manager (3) , Administrative Assistant (2) , Administrator (2) , Analyst (2) , Appeals Coordinator (2) , Care Coordinator Technician (2) , Manager (2) , Senior Business Systems Analyst (2)

What are the pros of working at Optima Health according to real employee reviews?

"Pay is good and PTO is very good as well" ((in 7 reviews)); "Good benefits work from home" ((in 7 reviews)); "Decent salary." ((in 5 reviews)); "Dedicated coworkers Benefits Remote Hour lunch" ((in 4 reviews)); "Bonus are yearly with good evaluations." ((in 4 reviews))

What are the cons of working at Optima Health according to real employee reviews?

"No training." ((in 9 reviews)); "99% of staff were African American, however leadership was 99% Caucasian, despite having overqualified minority candidates." ((in 5 reviews)); "Now for four years, imagine going through six TCs, 4 managers, and 2 directors and using your knowledge and common sense to try to save everyone in hopes of better training days so that members can receive some type of care while you’re lacking resources, knowledge, and the ability to confidently respond to providers regarding authorizations." ((in 3 reviews)); "A very dire working environment which senior management are very hierarchical and disrespectful to staff in a lower job status." ((in 2 reviews))

What are the top reviewed Optima Health locations?

Birmingham , Glasgow , Reading , Redditch , Bradford , Bristol , Sheffield

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Optima Health

Optima Health Reviews

3.5

60% would recommend to a friend

(130 total reviews)

Dennis Matheis

76% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture and values

3.3

Career opportunities

3.0

Senior management

Optima Health has an employee rating of 3.5 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optima Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

130 reviews

5.0

23 Jun 2021

Great Team To Work For

Eap counselor

Recommend

CEO approval

Business outlook

Pros

Great Colleagues and lots of support

Cons

Home working good, but miss seeing people.

5.0

6 Jun 2021

Great company to work for

Eap support coordinator

Recommend

CEO approval

Business outlook

Pros

Good organisation, good degree of job autonomy (Not micromanaged), flexible job to suit employee needs, good working environment, good pay and bonus schemes.

Cons

Some training processes could be improved, apart from that, amazing company to work for!

5.0

4 Jun 2021

Friendly and competitive Company

Clinical manager

Recommend

CEO approval

Business outlook

Pros

Very friendly and supportive environment. Thorough induction training, plus ongoing training opportunities. Working in the counselling environment of our business, I am offered Monthly CPD , team meetings, Paid accreditation and other benefits. We also received a bonus before Christmas. Senior management are keen to listen to staff and get their views and opinions on what is going well and what is not and to try and improve on these things including a diversity steering group and an employee forum group.

Cons

communication could be better, working with a lot of staff in a fast moving environment does mean on occasion communication of changes can be a bit last minute - our customers do make last minute demands etc and we have to move with the flow, but that can sometimes mean we miss advising some people. The business is trying to address this, but with our knowledge of other companies - this is not something that is unusual with other employers.

Viewing 1 - 3 of 130 Reviews

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Jobs at Optima Health

Administrative Assistant