Does Otter pay their employees well?

According to anonymously submitted Glassdoor reviews, Otter employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Otter. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Otter?

55% of Otter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Otter 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Otter?

Account Executive (119) , Customer Success Manager (11) , Onboarding Specialist (8) , Sales Manager (8) , Customer Success (7) , Customer Success Manager (CSM) (6) , Manager (6) , Sales (6) , Sales Associate (6) , Account Manager (5) , Customer Success Associate (5) , Program Manager (5) , Recruiter (5) , Sales Development Representative (SDR) (4) , Sales Representative (4)

What are the pros of working at Otter according to real employee reviews?

"Great for people looking for a challenge who don't need tons of structure" ((in 34 reviews)); "My team was great" ((in 14 reviews)); "some good colleagues to work with" ((in 11 reviews)); "salary is good" ((in 10 reviews)); "Flexible, growth opportunities and team environment" ((in 8 reviews))

What are the cons of working at Otter according to real employee reviews?

"leadership has no idea what they're doing" ((in 12 reviews)); "Had 3 different managers in the midst of a 1 year." ((in 11 reviews)); "The pay is low and does not reflect the market." ((in 8 reviews)); "No growth, excessive layoffs, lack of support, and below" ((in 8 reviews)); "You will undergo 4 weeks of intensive training that is full of pressure and high expectations." ((in 6 reviews))

What are employees saying about Otter redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Otter redundancy and their outlook for job security at Otter in 2026.

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Otter

Otter Reviews

3.4

55% would recommend to a friend

(328 total reviews)

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (328 reviews)

Ratings by demographic groups

Ethnic group

Gender

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Disability

Parent or family caregiver

Veteran status

Otter has an employee rating of 3.4 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Otter employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

328 reviews

1.0

7 Aug 2022

Terrible interview experience

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

None to be fair really

Cons

The recruiter didn't even bother to follow up and close the loop to confirm the interview outcomes

1.0

21 Nov 2024

Unprofessional

Sales associate

Recommend

CEO approval

Business outlook

Pros

Freedom to work independently and autonomously

Cons

Unprofessional team dynamics, including ineffective management. Lack of clear structure and direction, with constantly shifting targets creating uncertainty. The workplace culture often felt immature and unproductive, hindering collaboration and growth.

4.0

26 Oct 2021

SMB Sales

Account executive

Recommend

CEO approval

Business outlook

Pros

Working with amazing people Opportunity to learn new skills

Cons

Unrealistic targets and large internal changes are abundant

Viewing 1 - 3 of 328 Reviews

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Jobs at Otter

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View job

Senior Software Engineer

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