PAWS Chicago Reviews

3.4

31% would recommend to a friend

(91 total reviews)

22% positive business outlook

PAWS Chicago has an employee rating of 3.4 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PAWS Chicago employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

91 reviews
2.0
5 May 2017
Recommend
CEO approval
Business outlook

Pros

- The organization’s mission is praiseworthy. The situations encountered in animal welfare are so tragic, but the staff members and volunteers make a difference every day. - There is an amazing camaraderie among the development staff. The teams work together seamlessly and are all very passionate about their jobs. Your colleagues and the friends you make working at PAWS will become a great part of the reason you continue to show up each day. - Volunteers are plentiful and also extremely dedicated. Getting to work with them, know them and hear their stories is an amazing aspect of the job. - Having pets in the office is always a plus!

Cons

- Employee morale has been at an ultimate low for years. - Health insurance is very costly for employees, and the plans are not great with very high deductibles. - The majority of workspaces still utilize desktop machines, rather than laptops, so there isn’t much opportunity, if any at all, to work remotely. During the winter months, it is made known by the Human Resources department by way of an e-mail reminder that if you can’t make it into the office due to unfavorable weather conditions, you need to use your PTO for the day. - Workweeks of 50+ hours are very common among development staff, and the company started doing away with comp time for late nights worked due to smaller events, board meetings, etc. under the guise of such things being “part of the job.” - There is absolutely zero appreciation for the additional time that you put into your job outside of a normal 40-hour workweek. As long as your responsibilities are being fulfilled, it does not matter what it took to make it happen. - Everyone appears to be expendable. If you can’t handle your responsibilities, they will find someone with a cheaper price tag who can. - Staffing decisions have been known to be based on reasons other than business needs. In 2016, executive leadership hired a personal friend with zero qualifications or experience in non-profit to oversee the entire development building. - Staff turnover even at the highest levels of the organization has been incessant. In 2016 alone, the company voluntarily lost at least nine senior level positions: two Chief level, six Directors and one Officer. Some had not even been in their roles for a full year before realizing the toxicity levels of their work environment, which stems primarily from a complete lack of respect from leadership. - The HR department is a completely unsupportive resource for employees across the organization. The HR department also provides personal support to leadership, such as house sitting and dog walking/sitting, both inside and outside of working hours. Because this is a known circumstance, it does make it very difficult to approach or trust the HR department with confidential concerns. - There is a severe lack of communication among all PAWS Chicago locations. Staff announcements are rarely made for new hires or separations. It is not uncommon at all to find out someone had left the company a month or more prior, yet you’re still giving out their name and forwarding calls to them. - The company does not promote a family-friendly environment at all and there isn’t even an attempt at fostering any work-life balance. If you are planning to start or grow your family, it’s been observed numerous times that this is not preferred. Maternity leave has generally been viewed as a negative for the company, as having someone out for three months is viewed as a burden. A handful of colleagues have started/grown their family over the course of the past few years, yet very few returned from their maternity leave. Those who did return were separated very shortly after. Also, there is no short-term disability offered, so maternity leave is completely unpaid. - Annual pay increases seem to have become a thing of the past. Pre-2015, the company was great about giving everyone a decent increase year after year when annual reviews were completed. Annual pay increases stopped completely for some, if not most staff at least two years ago.

1.0
8 Apr 2014

Laughable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice non-profit with a good mission. Fills a void of "no-kill" shelters in Chicago proper. The pets are treated well.

Cons

Pets are treated better than employees. Disorganization is the one word that best describes the culture here. All decisions flow through the owners (two people who are not fully present or engaged) Employees are not given any latitude to use their ideas and can never make decisions without first attaining approval from one of the owners. Many projects are done 2, 3 and 4 times over as owners give one direction one day only to change their minds the next. Complete waste of man power and time. There is also an air of elitism on the part of the owners which is comical given their level of business talent. Organization has grown due to it's great mission but it may be at a point where the owners can only take it so far? Handing management of the organization over might be in the best interest of long-term stability and growth. Owners might be most effective in roles where they are still the face of the organization and are involved in fundraising, events, etc? Until they realize this and change working here will be hell. I do wish them luck!

1.0
29 Mar 2020

Passionate about animal welfare? Don’t work here.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some of my closest friends here that made the day-to-day bearable, since many of us came into this job thinking we were working toward the mission statement listed on the website.

Cons

No respect from upper management until it’s too late, which they then pretend that they care about you as an individual. Everything is dictated to you and you have no say or opinion in your own department. They dangle chances of upward mobility in order to keep you as their workhorse, with no follow-through. Worked on an unlivable salary for 3 years because they knew I wouldn’t speak up. They take advantage of your passion for animals and twist your arm into the expectation that you should be working 24/7. As animal lovers, many of us get attached to the ‘harder’ animals whose fate is decided by a group of individuals that spends no time working one on one with the animal, including an ‘expert’ that never meets the animal in person. Founder is outspoken about her distaste for pitbulls and ‘aggressive breeds’.

Viewing 1 - 3 of 91 Reviews

Glassdoor has 114 PAWS Chicago reviews submitted anonymously by PAWS Chicago employees. Read employee reviews and ratings on Glassdoor to decide if PAWS Chicago is right for you.