Does PSI Services pay their employees well?

According to anonymously submitted Glassdoor reviews, PSI Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PSI Services. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at PSI Services?

50% of PSI Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PSI Services 3.5 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at PSI Services?

Test Center Administrator (28) , Test Proctor (16) , Customer Service Representative (11) , Proctor (8) , Test Administrator (8) , Consultant (5) , Sales (5) , Software Engineer (5) , Client Service Specialist (4) , Manager (4) , Project Manager (4) , Test Developer (4) , Account Manager (3) , Administrator (3) , Client Service Representative (3)

What are the pros of working at PSI Services according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "Good benefits" ((in 16 reviews)); "Great work environment for nyone of any age ir background." ((in 10 reviews)); "Great team and work environment" ((in 8 reviews)); "great coworkers" ((in 7 reviews))

What are the cons of working at PSI Services according to real employee reviews?

"Bad management, profits before quality, profits, and also profits" ((in 17 reviews)); "Individuals are capable, but leadership is too busy managing upwards to lead their teams effectively." ((in 9 reviews)); "No one can keep up, and we weren't paid our full salaries for 6 months of COVID... but the workload had tripled and quadrupled." ((in 6 reviews)); "Long hours but worth the effort in long run" ((in 6 reviews)); "Upper management was not that great (may differ depending on location)" ((in 5 reviews))

What are employees saying about PSI Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PSI Services redundancy and their outlook for job security at PSI Services in 2026.

What are the top reviewed PSI Services locations?

London , Birmingham , Guildford , Aberdeen

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PSI Services

Part of ETS

PSI Services Reviews

3.2

50% would recommend to a friend

(314 total reviews)

Janet Garcia

62% approve of CEO

51% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PSI Services has an employee rating of 3.2 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PSI Services employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

314 reviews

1.0

20 Jun 2022

Overstretched poor culture

Developer

Recommend

CEO approval

Business outlook

Pros

Good kit, knowledgeable colleagues. Close team.

Cons

Poor program management, over stretched teams. No support or personal development. Crippling tech debt.

1.0

21 Oct 2021

Poor

Administrator

Recommend

CEO approval

Business outlook

Pros

Fellow administrators were lovely and made the job bearable

Cons

Blatant nepotism Unreliable hours Systems are dated and never work

1.0

21 Oct 2024

Good while it lasts

Exam invigilator

Recommend

CEO approval

Business outlook

Pros

Flexible work, zero hour contract, good pay

Cons

Zero hour contract so no guarantee of hours

Viewing 1 - 3 of 314 Reviews

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Jobs at PSI Services

Customer Service Representative

Exam Accommodations Representative