Does PTSB pay their employees well?

According to anonymously submitted Glassdoor reviews, PTSB employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at PTSB. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PTSB?

63% of PTSB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PTSB 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PTSB?

Customer Service Representative (61) , Customer Service Advisor (39) , Customer Service (21) , AML Analyst (17) , Account Negotiator (17) , Business Analyst (17) , Manager (16) , Customer Experience Champion (15) , Customer Service Agent (14) , Administrative Assistant (12) , Administrator (12) , Analyst (12) , Risk Analyst (11) , Senior Manager (11) , Accountant (7)

What are the pros of working at PTSB according to real employee reviews?

"great teams and people work there" ((in 88 reviews)); "Work life balance is good" ((in 46 reviews)); "The culture is great I must say" ((in 46 reviews)); "Good colleagues & QFA exam support." ((in 30 reviews)); "Staff are friendly, welcoming and help you to adjust and learn quickly." ((in 29 reviews))

What are the cons of working at PTSB according to real employee reviews?

"Salary is low" ((in 68 reviews)); "Unfortunately pay was low but it is state owned" ((in 50 reviews)); "No training poor attitude from staff Out of date systems" ((in 21 reviews)); "No benefits and often seen Female Leadership playing hell lot of politics." ((in 17 reviews)); "There is no bonus scheme" ((in 15 reviews))

What are employees saying about PTSB redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PTSB redundancy and their outlook for job security at PTSB in 2026.

What are the top reviewed PTSB locations?

Sunderland , Glasgow , Belfast , Edinburgh

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PTSB

PTSB Reviews

3.3

63% would recommend to a friend

(729 total reviews)

Eamonn Crowley

72% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (729 reviews)

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

PTSB has an employee rating of 3.3 out of 5 stars, based on 729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PTSB employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

729 reviews

4.0

26 Jun 2026

Great work-life balance but low pay and no benefits

Technical analyst

Recommend

CEO approval

Business outlook

Pros

Work life balance is perfect. Manager is very understanding and value the contribution.

Cons

Less compensation, no bonus. No insurance added.

4.0

26 Jun 2026

Great culture with supportive colleagues

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great culture and supportive colleagues

Cons

None so far. Bank is doing great.

3.0

15 Jun 2026

Good work-life balance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Work life balance, colleagues, hybrid working

Cons

Out dated office, difficult progression pathways

Viewing 1 - 3 of 729 Reviews

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Jobs at PTSB

Customer Experience Champion - Dublin Region

Ireland

View job

Model Operations (ModelOps) Developer

Ireland

View job

Customer Experience Advisor , Contact Centre

Blackrock, Co. Dublin

€28K - €32K /yr

(Glassdoor Est.)

View job

Customer Experience Advisor , Contact Centre

Blackrock, Co. Dublin

€28K - €32K /yr

(Glassdoor Est.)

View job

Data Analytics Manager

Ireland

View job

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Great work-life balance but low pay and no benefits

Great culture with supportive colleagues

Good work-life balance

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