Does PacificSource pay their employees well?

According to anonymously submitted Glassdoor reviews, PacificSource employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PacificSource. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PacificSource?

26% of PacificSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PacificSource 3.0 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at PacificSource?

Team Lead (10) , Analyst (9) , Customer Service Representative (9) , Claims Analyst II (6) , Manager (6) , Project Manager (6) , Software Developer (6) , Anonymous (4) , Member Support Specialist (4) , Customer Service Representative (CSR) (3) , Group Processing Specialist (3) , IT Manager (3) , Individual Contributor (3) , Leadership (3) , Medicare Customer Service Representative (3)

What are the pros of working at PacificSource according to real employee reviews?

"Good benefits and “the workers” are doing their best." ((in 53 reviews)); "Work from home, advancement opportunities, excellent health insurance coverage" ((in 20 reviews)); "Great people with a well meaning mission to support the community they services with access to healthcare" ((in 16 reviews)); "Good work life balance" ((in 11 reviews)); "Decent pay, solid benefits, and a comfortable work environment." ((in 7 reviews))

What are the cons of working at PacificSource according to real employee reviews?

"Pay is low" ((in 18 reviews)); "Nepotism between VPs and their BFFs are shockingly blatant and senior leadership continues to endorse." ((in 15 reviews)); "Their upper management is completely oblivious to what their workers go through." ((in 13 reviews)); "Poor management" ((in 9 reviews)); "Managers/Team leads receive no formal training on how to be managers or leaders." ((in 8 reviews))

What are employees saying about PacificSource redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PacificSource redundancy and their outlook for job security at PacificSource in 2026.

Skip to content Skip to footer

Notifications

PacificSource

PacificSource Reviews

2.4

26% would recommend to a friend

(283 total reviews)

John Espinola

26% approve of CEO

13% positive business outlook

Ratings by category

3.1

Compensation and benefits

3.0

Work/Life balance

2.7

Diversity and inclusion

2.4

Culture and values

2.2

Career opportunities

2.0

Senior management

PacificSource has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PacificSource employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

283 reviews

5.0

9 Jun 2025

Entitled and whiny employees with zero business sense

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

PacificSource genuinely cares for their employees and offers full time remote working opportunities, which Boomers have taken away everywhere else.

Cons

I think about quitting at least once a week because the employees here are soul-sucking. Entitled and out of touch. Might be the healthcare industry, but employees here doesn’t seem to understand the concept of smart business and our viability in the market if we don’t shape up.

5.0

18 Apr 2025

Awesome company

Provider relations representative

Recommend

CEO approval

Business outlook

Pros

-remote -great management -amazing benefits -excellent pay

Cons

-no longer offer employment in WA state, only in ID, MT, and OR

5.0

27 Mar 2025

Future is Bright!

Manager

Recommend

CEO approval

Business outlook

Pros

Caring leadership, exception benefits (very low employee contribution even for family members), merit based promotions, performance driven culture, extraordinary employee appreciation efforts,

Cons

Middle level management could do better at change management and communicating how the strategy aligns with our mission, vision, and values. Often the message sent from the CEO and executive leadership doesn't make it to the front line employees or is manipulated along the way to align with the middle managers motivations.

Viewing 1 - 3 of 283 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation and benefits

Aviva

3.8★Compensation and benefits

AIG

3.7★Compensation and benefits

Zurich Insurance

3.9★Compensation and benefits

Jobs at PacificSource

Customer Support Representative - Work-from-Home Florida

Healthcare Data Analyst II

Customer Support Representative - Missouri Work-from-Home

Healthcare Data Analyst II

Healthcare Data Analyst II