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      Paperless Parts

      Engaged employer

      Paperless Parts Reviews

      4.5

      92% would recommend to a friend

      (55 total reviews)

      Jason Ray

      94% approve of CEO

      89% positive business outlook

      Ratings by category

      4.6

      Culture and values

      4.4

      Compensation and benefits

      4.3

      Senior management

      4.2

      Career opportunities

      3.9

      Diversity and inclusion

      3.9

      Work/Life balance

      Paperless Parts has an employee rating of 4.5 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Paperless Parts employee rating is 30% above average for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      55 reviews
      2.0
      1 Sept 2023

      Challenges with Innovative Thinking in Leadership; Floundering Product Team

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      One thing that stands out was the opportunity I had to collaborate with some exceptional people at the individual contributor (IC) level. I genuinely enjoyed working alongside these talented professionals and truly learned a lot from them virtually every time we collaborated.

      Cons

      In my time at Paperless, I noticed several concerning issues. There appeared to be a significant level of insecurity and fear in meetings, which hindered open communication. Whenever I voiced my concerns or suggestions, it was clear that others felt the same way, as I'd receive private messages from colleagues thanking me for speaking up. Unfortunately, these concerns rarely led to any meaningful changes. Speaking up during meetings often resulted in feeling judged or looked down upon, creating a discouraging atmosphere for open discussion. Additionally, providing accurate estimates for work was most always met with negative reactions from those who appeared to glorify long working hours. Moreover, the company seemed to prioritize work above all else, which can be challenging for those with commitments outside of work. It was apparent that the primary focus was on ensuring investor return, not on individual growth or happiness.

      avatar
      Paperless Parts Response
      2y
      While we do have a focus on investors and supporting our growth, our team members being effective is equally as important. We see company success and employee engagement as essential to each other. If you are not being heard in your team, we want to work with you to address the issue - you can reach out to me (Jaclyn) or your SLT member any time. While talking to peers can be comforting, reaching out to those who can make an immediate change is your best course of action. We do want to hear from you!
      1.0
      15 Feb 2024

      Grew too quick and hired poor leaders

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The manufacturing industry is in need of innovation. Product is decent.

      Cons

      We are squandering an opportunity to disrupt an industry. It’s because of leaderships incompetence, a horrendous culture that disguises micro management and over working employees by dubbing it “grittiness”, and stalled product development. Too many big egos. Leaders don’t provide the proper tools for success and constantly make irrational decisions. Total disorganization. Almost every single employee I know is planning an escape route.

      1.0
      17 Jan 2024

      Bogus reviews, bogus company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There really are not any.

      Cons

      The product is clunky and buggy. Leadership is inexperienced and building the wings as they fly. Challenges and difficulty are contrived and owed to poor vision. Easy to end up ostracized if you don’t capitulate to their demands of being “gritty” i.e., being 24/7 available. These glowing reviews are a reflection of the cultish culture, not the reality of working there

      avatar
      Paperless Parts Response
      2y
      As a startup navigating a difficult economy in an industry that has just begun to embrace software solutions, there are times when we will need to make decisions quickly and based on limited information. However, our focus on company level shared goals, supporting our customer's needs and operating precisely to plan has helped to lower these instances. With hundreds of customers, below industry standard churn numbers and excellent onboarding progress, we're quite confident that our product will continue to emerge as a standard system of work in our industry. Work life balance is a shared responsibility between employees and companies - while we love to be gritty (eg we dive into the hard work, even if its not pretty!) there is not an expectation to be available 24/7 in any group. We want our employees to rest in the way that they feel is most meaningful to them and provide multiple resources and benefits to do just that.
      Viewing 1 - 3 of 55 Reviews
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      ReviewsPaperless Parts reviews

      Glassdoor has 59 Paperless Parts reviews submitted anonymously by Paperless Parts employees. Read employee reviews and ratings on Glassdoor to decide if Paperless Parts is right for you.