Parried Reviews

4.3

86% would recommend to a friend

(24 total reviews)
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Eric Sanz

86% approve of CEO

90% positive business outlook

Parried has an employee rating of 4.3 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Parried employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
1.0
3 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Interview process was great! Owner was willing to take time out of his weekend to interview which is unheard of. Company is very organized and rewards employees for their hard work.

Cons

Has more micro management than any place I've ever been. Sends stress level very high especially for new employees. Owner expects employees to love the business as much as him. Expects you to stay late. Leaving at your scheduled time is looked down upon. You're in a call queue and there is no dispatch. You can be in the middle of a ticket and then have to take another call which is a big pain. If you need to leave a bit early or come in a bit late management expects you to stay late. We're talking maybe 10 minutes. Owner also has trust issues with new employees since they are remote. Will constantly "check in" and ask "What are you working on?" Expects you to escalate tickets in 30 minutes even if it's something that will definitely take more than 30 minutes. There are far less stressful places to work that pay more. No matter how slow it gets the owner expects you to find something to work on or else "your metrics will be affected." Owner expects you to stay late til you meet your 6.5 hours per day if you haven't met it that day. Even if you are begging your coworkers for something to do and they have nothing because business is dead.

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Parried Response
3y
Thank you for taking the time to provide feedback about your experience with Parried. We are happy to hear you had a great interview process and that you recognize we do our best to accommodate schedules by being available to interviewees on weekends and evenings. In your review, you state that the owner expects you to love the business as much as he does and that employees have lives outside the company. We respect that and are unsure what gave you this impression. We believe it is essential to love what you do, as your passion translates to an overall positive experience for our customers and other team members. We're a very tight-knit team, and our successes speak to that. As for frequent check-ins, this is not a valid representation of the company or our efforts in wanting you to be successful here. This statement doesn't paint a fair picture of our employee onboarding and training efforts. Working remotely does require good communication, and the opposite could easily be said: "they don't check in enough, and it's a sink or swim environment." We want everyone to have a good experience working here and the first several weeks are critical to you learning and acclimating yourself to our style. Regarding our escalation process, this one is pretty standard to provide a better customer experience. If you're struggling with a ticket, we have guidelines and expectations to help you along the way. We do not see this as unfavorable and am unsure how one would see this as a negative either. As for staying late, anyone who has worked here knows this to be untrue. We frequently discuss work-life balance and are disappointed to have read this as it is the most untrue of all your statements. We address every review internally, and after reviewing yours several times over, we can only conclude your review to be from a disgruntled ex-team member, a competitor, or this was meant for the wrong company. Advice to Reviewer: If you did work at Parried and are upset things didn't work out for whatever reason, we hope you find what you're looking for that brings you happiness in life. If you work full-time somewhere, you're spending about 1/3 of your life at work, so it's important to enjoy the type of work you do, the environment, company, people, etc. Be a percipient and try to see things from others' perspectives. Be transparent. Ask questions. Speak with management and bring up your concerns. Don't harbor bad feelings; post about them in a review because you're otherwise upset. Give people the opportunity to help and understand you. Most conflicts can be solved in a meeting, especially in environments like ours where we have an open door and management is able, willing, and available to you. We wish you the best of luck and success in life; take care.
5.0
22 Nov 2017

Excellente

Recommend
CEO approval
Business outlook

Pros

On Fridays, we do team lunches which are great for bonding and relaxing after a long week of work. It's very noticeable that the managers care about their employees and go above and beyond to ensure we know we have a voice.

Cons

Too many great ideas come up, but not all of them get to be implemented.

1.0
22 Jul 2017

Poor Ethics!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None!! The concept is really good but the rest is history!

Cons

Starts and ends with the CEO(LOL) Eric Sanchez!! THIS IS A SHOP AND NOT AN COMPANY. No standards whatsoever. The people who work here are nice but the management is poor. . CEO is more like a kid and less of an professional. .Seriously consider working here only for TIME PASS or on summer holidays. . Poor "Start Up" culture. . Zero Empathy

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Parried Response
8y
Thank you for your review. Though we do not feel this review is an accurate reflection of the company or CEO, we understand that not every employee has the same experience. Our business does not start and end with the CEO – we are a full team with multiple facets and personalities. There may be conflicts at times, just like with any team or family – but we work through the conflict and resolve it, and find that we are better for it. We are not a shop – we are a managed IT services company with many satisfied and happy clients – supporting both businesses and individuals in multiple industries. We have high standards for both the work we perform, and the caliber of people we hire. We have fun while working hard – and we stay professional in the process. Our employees work here to gain valuable experience and to be a part of a growing team. We’re sorry to hear that your experience with the company was not valuable to you. We have a thriving work culture, and are continually improving. I am certain that you will find a better fit for your skills in another environment.
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Glassdoor has 24 Parried reviews submitted anonymously by Parried employees. Read employee reviews and ratings on Glassdoor to decide if Parried is right for you.