Pendry Reviews

3.2

58% would recommend to a friend

(145 total reviews)
avatar

Alan J. Fuerstman

61% approve of CEO

51% positive business outlook

Pendry has an employee rating of 3.2 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pendry employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

145 reviews
2.0
28 Apr 2017

Management needs a reality check

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Half off food in restaraunts. Discounted room rates at properties.

Cons

Management at all levels is incompetent. Benifits are laughable. No incentives to keep employees. PTO after 180 days instead of the usual 90 days. Work/life balance is almost non-existent.

1.0
9 Jun 2017

DO NOT DO IT!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free employee/family-style meal discounted rates at partnered locations

Cons

extremely low pay extremely stressful ill-experienced employees no free parking in sight

3.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

Most of the people (not at the Director level) are amazing passionate team members and should be rewarded as such even though they rarely, if ever, are. This could be such a fun, pleasant place to work if the right people were put in decision making positions. If you're looking to work in an environment where management and corporate actually value and care about you, please, please move on. It does not matter how good you are, you will be tossed aside or worked until you are burnt out and leave angrily. You'll have fun with amazing colleagues and then be ground into a frantic mess. When it's good (rare) it is so fun and great. When it's bad (days ending in Y), it's a disappointing nightmare that could be a dream if higher ups actually cared, even in the slightest.

Cons

Most of the Directors care only for themselves and have a history of lying to employees while leaving work to be done by their coordinators who are barely paid a living wage...and then play the blame game when important tasks fall through the cracks. The Directors who aren't guilty of this behavior will soon run out of steam and leave though. Wonderful people get burnt out because they are typically doing the job of two people because Montage, the parent company, refuses to spend money that is desperately needed on a place that could ultimately be so good for Baltimore. There is a lot of tension betweens departments who compete instead of working together. Employees are turned against each other by management quite often. Even when people attempt to band together to fix a problem or support a peer, management squashes it and finds some way to "punish" them. This is a luxury hotel who expects the employees to keep up the luxury appearance while still paying them a barely livable wage. Get realistic about the city you're in and the cost of living vs. what you pay employees in both ops and sales. Also note that a lot of the original staff was stolen away from the comp set and promised the stars, but haven't gotten even moon dust's worth in proper treatment and competitive pay. This hotel started as Kevin Plank's wet dream that he has now left to ill-skilled and ill-willed people to dry up while he still turns a profit.

Viewing 1 - 3 of 145 Reviews

Glassdoor has 149 Pendry reviews submitted anonymously by Pendry employees. Read employee reviews and ratings on Glassdoor to decide if Pendry is right for you.