Does Penhaligon's pay their employees well?

According to anonymously submitted Glassdoor reviews, Penhaligon's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Penhaligon's. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Penhaligon's?

54% of Penhaligon's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penhaligon's 2.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Penhaligon's?

Fragrance Consultant (11) , Assistant Manager (5) , Sales Associate (5) , Manager (3) , Store Manager (3) , Account Manager (2) , Assistant Store Manager (2) , Sales Consultant (2)

What are the pros of working at Penhaligon's according to real employee reviews?

"Good people." ((in 8 reviews)); "Good dynamic team environment" ((in 6 reviews)); "colleagues were ace and supportive and fun" ((in 6 reviews)); "Good pay, moderate pace of work" ((in 5 reviews)); "Constant training provided." ((in 4 reviews))

What are the cons of working at Penhaligon's according to real employee reviews?

"Salary: bad very very bad, do not expect promotion" ((in 5 reviews)); "CEO & Senior management abuse power and treat professionals unfairly and without respect" ((in 4 reviews)); "Long hours at times and an intense atmosphere." ((in 4 reviews)); "bad management, very little knowledge of processes, no ownership of work, no team work" ((in 4 reviews)); "I was also basically forced by another manager to come into work for a shift after having had no sleep after having had panic attacks all night." ((in 2 reviews))

What are the top reviewed Penhaligon's locations?

London , Cambridge , Mayfair , City of Westminster , Portsmouth , York , Cardiff , Lower Holloway , Islington , Victoria

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Penhaligon's

Penhaligon's Reviews

3.5

54% would recommend to a friend

(89 total reviews)

Lance Patterson

60% approve of CEO

44% positive business outlook

Ratings by demographic groups

Gender

Sexual orientation

Penhaligon's has an employee rating of 3.5 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penhaligon's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

89 reviews

1.0

19 Jan 2026

Apply at your own risk

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

It pays but not well

Cons

Work culture lacks any real substance. Behind the times, Archaic systems and lack of support.

3.0

22 Jul 2025

Ok

Fragrance consultant

Recommend

CEO approval

Business outlook

Pros

Good discount, colleagues very nice

Cons

No security, many thefts, pressure

5.0

4 Jul 2025

Great pay

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Good pay and great benefits

Cons

Company is behind the times and could be more generous with holiday.

Viewing 1 - 3 of 89 Reviews

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