Does Penny Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Penny Lane employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Penny Lane. This rating has been stable over the past 12 months.

How satisfied are employees working at Penny Lane?

65% of Penny Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penny Lane 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Penny Lane?

Residential Counselor (5) , Therapist (5) , Outpatient Therapist (4) , Parent Partner (3) , Administrative (2) , Case Manager (2) , Housing Case Manager (2) , Lead Care Manager (2)

What are the pros of working at Penny Lane according to real employee reviews?

"Good benefits" ((in 5 reviews)); "Generally pretty friendly staff" ((in 4 reviews)); "The company has decent salaries for the nonprofit world." ((in 4 reviews)); "friendly/supportive coworkers" ((in 3 reviews))

What are the cons of working at Penny Lane according to real employee reviews?

"management (including clinical supervisors) have "favorites."" ((in 3 reviews)); "Pay was a joke and knowledge was irrelevant." ((in 3 reviews))

What are employees saying about Penny Lane redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penny Lane redundancy and their outlook for job security at Penny Lane in 2026.

Penny Lane Reviews

3.5

65% would recommend to a friend

(76 total reviews)

Wendy Carpenter

46% approve of CEO

49% positive business outlook

Ratings by demographic groups

Sexual orientation

Veteran status

Penny Lane has an employee rating of 3.5 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penny Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

76 reviews

5.0

6 Jan 2025

A Transparent Entity with a Mission

Lead care manager

Recommend

CEO approval

Business outlook

Pros

-Transparent about Finances/Pay -Flexible -Understanding of Individual's Circumstances

Cons

-Productivity Expectations from County contract(s) can be tough at times

2.0

27 Dec 2024

Avoid

Housing case manager

Recommend

CEO approval

Business outlook

Pros

If you live in the Valley, the drive is easy

Cons

Low pay, unprofessional management, difficult clients and not much support

5.0

19 Nov 2024

Good Folks, Good Clients, Above-Decent Pay, Good Benefits

Lead care manager

Recommend

CEO approval

Business outlook

Pros

Good support from supervisors Never a shortage of work to do Good group health plans Transparent about finances Open to constructive criticism/conversation Flexible/sensitive to personal situations

Cons

Silly regulations (not so much put into play by the agency, but with the Department of Mental Health) Paperwork with a learning curve

Viewing 1 - 3 of 76 Reviews

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Jobs at Penny Lane

Room Attendant - Housekeeping

Guest Service Associate

Child and Family Specialist

Penny Lane

Penny Lane Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Transparent Entity with a Mission

Avoid

Good Folks, Good Clients, Above-Decent Pay, Good Benefits

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Jobs at Penny Lane